ShoemallReviews of shoemall.com

On March 26, 2024, three months ago, I bought Skechers shoes from Shoemail through Amazon, and in only three months the shoes were ruined and broken on the inside. I wear these shoes for about 45 minutes four or five days a week and it isn't fair that I paid 90-something dollars for a defective product that lasted three months. I contacted Shoemall and they didn't want to refund my money saying that 60 days had passed and told me to talk to the manufacturer. I contacted Shoemall because they sold the shoes, not the manufacturer, my feet were hurting and realized that it was because the inside of the shoes was broken and ruined. This company is a big fraud.

I bought 4 pairs of shoes just to keep shoes in stock at home for when i need them. Some were on backorder. No biggie. So i start wearing a pair of them and within 2 months only the left shoe starts to squeek like LOUD on every single step. Even on carpet, all everybody hears is my left shoe SQUEEK SQUEEK SQUEEK. Obviously a craftsmanship defect. They havent even been worn everyday for those 2 months. Contacted Shoemall cuz i had just spent almost $400 and they were barely 2 months old out of the box. They basically told me to pound sand. Excuse me?? Even on the brand new ones STILL in the boxes because it is over their 60day return policy. Threw away a brand new pair of shoes. Never EVER buying from them again. What a bunch of BS customer service/satisfaction!!! Never again!!!!

Spent £22 on shoe rack which never came , this company is a scam

ordered the item by mistake and after 10 minutes I tried to cancel the order, but I could not, they said it was being processed. now when the item comes I have to pay for return postage. you should be able to cancel and order. I will not order from them again!

This company is a fraud...ordered some 159 dollars ugg boots through Amazon..well they took my money and then a label was created so that the information was sent to fedex and their was a tracking number but.....the package never moved ...fed ex never recieved the package and so when the boots were not delivered on thr delivery date I contacted Amazon and they could see that there were no updates and the package was never given to fed ex so I was lucky to get a full refund from amazon and an apology from amazon...whoever this shoemall is they are scammers and they should not be able to get away with this and Amazon says they are gonna do an investigation becus soemthung was very fishy about the whole transaction so you have to be careful when you order from amazon to make sure that the seller is trustworthy ..if I could give shoe mall minus a dozen stars I would..

Ordered shoes on 11/27/23, received notice on 12/7/23 they shipped, today is 1/2/24 and I just completed my 4th extended call (to either them or fed-ex, dont know which company is worse) trying to locate the product I ordered ( the tracking # they gave me shows the product on a truck out for delivery on 12/13/223). Upon requesting to speak to a supervisor I was again informed they will do nothing until the parcel has been missing for 15 "business" days from last tracking? I literally asked them if they were joking ? 37 days since I ordered and they told me to call back on day 40 and they will start the refund/replacement process ? DO YOUR SELF A FAVOR, DONT EVER ORDER ANYTHING ON THIS SIGHT !

Recieved shoes I’ve had these exact shoes a few times previously from other sellers. Their shoes lasted a few months, opposed to the competitors that lasted me a few years. I suspect they’re selling counterfeits or heavily seconded shoes. Won’t return or honor warranty. Will have to chargeback. Avoid this company.

Ordered Sketcher slides, only place online that I found the specific style that I needed. Instead, I received Easy Spirit sandals shipped in a Sketchers box. I returned them, but firstbcontacted Customer Service to advise that I should not be charged $ 8.95 for "return shipping" when they did not fulfill the order correctly. We'll see how long it takes for a refund and how much they refund. I should have looked at reviews before ordering. Did not give them a second chance, this is a first and last time order.