ShoemallReviews of shoemall.com

This is the first time I purchased anything from ShoeMall. Reading some of the reviews, I was hesitant. I am so glad that I took a chance because I had nothing but a positive buying experience. I found the Free People pants that nobody else had, got them at 25% off with free shipping, and they were shipped out quickly. I will certainly purchase from ShoeMall again. I'm sorry that other shoppers didn't have the same positive experience I had. A+++

I ordered Osmond Walking Cradle shoes and they were delivered in less than a week. They are in perfect condition and exactly as stated. I will order again from Shoe Mall.

Was hesitant to order from ShoeMall given all the negative reviews - especially with respect to returns - but my experience could not have been any better! Shoe Mall was literally the only online retailer that had a specific Saucony shoe that I desperately wanted in my size. I took the risk and ordered from them, and I am incredibly happy I did. I got exactly what I ordered, which I could find NOWHERE else, and it arrived to me in just two days with standard shipping (granted, it was shipped from just one state away). There was a generous President's Day discount applied to my purchase as well! Overall, I am an incredibly satisfied customer, and will not hesitate to purchase from this retailer again!

Im giving ShoeMall 5 star for the super fast refund. I called to cancel my order , I talked to Nancy the Supervisor and she submitted my cancellation and the next day, I have my full refund .

I ordered a pair of booties and they didn't fit me well. The return was easy. I followed the instructions & I included the invoice return (came with the order) dropped off at a mail center & within 7 day received my credit. I am very happy with customer service and will be ordering again.

I read the reviews and took a chance, that since I knew the exact size and model number of the shoes I wanted, I would get what I ordered at a great price plus free shipping. My New Balance sneakers arrived today, as I was told they would (by tracking) and they are exactly what I ordered. So happy to give a five star review.

I had never heard of ShoeMall and these reviews made me nervous after ordering so I wanted to share my (great!) experience. So I needed boots FAST for an upcoming trip and I fell in love with the Chaco Sierra. Two problems: They were out of stock in size 8 everywhere I looked and they were $120 on every site I checked. I came across ShoeMall in a frantic search and not only did they have Size 8 in the color I wanted, I ended up only paying $85 thanks to their low list and a coupon I found. They shipped fast and even with standard shipping they are here a week before I have to leave. They were delayed a day, but that's on FedEx. They're the size, color, and everything I wanted--plus they're brand new. ALSO there's a return shipping label included in the box, so I if did have to send them back, it doesn't seem hard.

I don't know who is hating on these guys. I had nothing but a great experience. I went to a shoe store first and tried on what I wanted. Then I bought the shoes here for half the price. I love these guys.