Whether your tastes run towards glittering stilettos or classic, comfortable walking shoes, and whether your needs vary from tough steel-toe work boots to the latest trends in street shoes, ShoeMall has exactly what you’re looking for, and maybe even a few things you haven’t thought of yet!
Shoemall (shoemall.com) has 339 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
shoemall.com
Website
shoemall.com
Category
Clothing & Underwear
Location
Chippewa Falls, Wisconsin
Listed on Five Star Index
2026
About these reviews
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The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
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I had never heard of ShoeMall before I ordered my shoes! I was sitting @ the computer and google the shoes that I was searching for, because of the discounts and free shipping, I ordered.
After placing my order 2 days later, I decided to look up the reviews and OMG!!! I was terrified 🤔😭
God be the glory 🙌🏾 I am a very happy, satisfied customer!!!
Awesome service & Awesome boots! 🥰
I hope this helps someone out that felt like me after reading the negative reviews
HJ
Heather J.
Perfect …
I ordered my shoes on Sunday received them today. Exact size color and shoe. Thank you Shoe Mall this shoe was sold out everywhere. Thanks to you I got me a pair! Yay me
MR
M R.
Sorel Moc Toe boots were $120 or more…
Sorel Moc Toe boots were $120 or more everywhere else online. They were $89 on ShoeMall with the discount code. After I ordered them, I read the reviews online which were horrible. I called and tried to cancel my order since I was afraid I would get ripped off. The woman on the phone was super nice and told me my shoes would be shipping that day. Not too long after, I received my tracking number from FedEx and the boots were delivered a few days later. I cant speak for what happened to other people but my experience was a positive one.
JF
John F.
So much negative, I had a great exp.
I ordered first then said aww snap I should of checked the reviews of this site. Then I saw the bad reviews and I started to cry a little cause I thought I lost my money. And then about a
5 days later tracking info started to post via FedEx. Next thing I knew my tears were replaced with much happiness and glee as my shoes showed up. Exactly what I ordered sized perfectly.
MP
Michael P.
Words of advice before purchasing
I ordered a pair of Adidas before looking at the reviews here. I was concerned because most of them were negative. But the shoes came in just fine. They were a day late but no other issues. A couple words of advice: 1) Go to a brick-and-mortar store to try on a similar pair of shoes to see if you like them, because they do charge you for return shipping. 2) Make any purchase through PayPal, because PayPal customer service will back you up and even refund you if you don’t receive what you paid for. That’s what I did, but no problems.
CU
customer
Great experience
I was very hesitant to purchase anything after reading the reviews but I decided to take a chance. I have nothing but GOOD reviews. Easy ordering for something no one else seemed to have. Delivered on time in a very reasonable amount of time, in great shape. Very Positive experience. Thank you for your service
DG
Daniel G.
Initially apprehensive but everything went well!
Okay so I barely write reviews but I felt obligated to for this one based on the reviews here. I ran into ShoeMall on the shop section of a google search for some Tommy Hilfiger slides that were sold out in my size at discount sites like Nordstrom Rack, etc. Like with all sites that aren't well known, I looked up trusted reviews. Man did this site get hammered with negativity and even all the positive ones sounded the same which was "couldn't find them elsewhere, sold out everywhere, took the chance and it was fine," which funny enough was my situation and outcome so I laughed at that. Anyways, those comments usually make me write it off but I really wanted these slides to match these US flag socks I have for 4th of July and ShoeMall was linked to my Rakuten which told me it was a legit place to buy from at the very least. So along with that, being 10% cash back with Rakuten, a site discount making it closer to the Nordstrom Rack price, and more importantly it not being a high priced item, I took the chance. I used my Citi card and it was flagged as fraud, which was weird and worrisome at first. I clicked Yes that it was indeed me who made the purchase and that was that. I got a ShoeMall confirmation that day. I got a shipping confirmation the next day. From the time I ordered, which was late Tuesday night, I got my order via Fed Ex (which delivers on Sundays) on Sunday. Now these were low cost slides, so who knows the deal with higher more complexed orders but I had absolutely no issue with my order. Item and size were correct. Shipping was just fine for free shipping which was about what, 5 days from when I put the order? Absolutely no negatives what so ever.
BR
Becca R.
Good product, fast shipping, YMMV
I can honestly say that I had a great experience with them. I'm not sure why there are so many bad reviews. I got my purse quickly and it looks to be genuine, the quality I'd expect. I bought the same brand from a different retailer and the product I recieved from Shoemall looks to be equal. I'm not discounting the issues others have had but my experience was great. I'd definitely buy again.