ShoemallReviews of shoemall.com

The item I purchased has been LOST by fedex (another incompetent company) and shoemall refuses to be accountable for item. I will be filing a dispute with my bank in the next few days. They absolutely will not help you and have rude, sarcastic sales people with nasally obnoxious accents. DONT be fooled by the coupons, you won’t get your item.

Had a horrible experience I placed an order in February they kept sending me emails saying it was going to be delayed then in July they said sorry order was canceled because they were out of stock they wouldn't honor at sale price but they they would sell me for new higher price bunch of crooks never again 👺🤬

They’ll take your money and then tell you your shoes are being shipped by a “supplier” so it’s not their fault that your order will never get delivered. Looks like I’m going to have to go to PayPal for a refund.

Took three weeks to get a refund, empty promises were given when to expect it...finally did dispute through paypal and got it right away

Absolutely the rudest customer service I've ever spoken to. My advice avoid the headaches and buy elsewhere. Wish I'd of read their reviews before making my purchase.

I do not recommend this company. I am still waiting to receive an order I placed 2 weeks ago. The company misleads customer with incorrect tracking information. The package is not sent Fedex ground but is sent SmartPost. My Package was located in the next town yesterday and today this package is in the next state.

Do not purchase anything from this company, i ordered a pair of sandals from this place, it took 1 month to get them , when i finally got them they were to small , i sent them back it took another month , i called then there respond we'll send your money back were out of stock , ' Wow' , take my advice and stick with. AMAZON .

Ordered a pair of shoes on (5-13-21). Got the confirmation email shortly after along with another email saying they were on back order although they were supposedly in stock when I ordered them. I wear a size 14 and have a very difficult time finding shoes I like so I had no problem waiting on them to be in stock which was June 18th. Checked on the status every day and the delivery date kept being pushed back until the point where it said July 3rd. Then yesterday (June 18th) came which was the original date they were supposed to ship them. I checked the status only to find out the order had been canceled without warning. Needless to say I was very angry. Not only because they did that but because I had really wanted this particular pair of shoes. The kicker though, the website still shows them in stock in my size. Completely unprofessional. I will NEVER order from this company again and I highly advise others not to either.