Susan T.
I received a link for exchanging my…
I received a link for exchanging my unopened shoelaces for a different color, clicked on the link only to get, not eligible for return. I’ve been trying to contact someone since the package was opened. SO RIDICULOUS! Why is an exchange with your company so difficult???????????
Response from Shoe Lace SupplyOct 30, 2025
Hi there! Our team has been reaching out several times with no response. If your laces are still unopened, we can process the exchange manually for you. Please reach out to [email protected]




