Shoe Lace SupplyShoe Lace Supply is the leading destination for high-quality replacement and custom shoelaces. Since 2012, we’ve been trusted by sneaker enthusiasts worldwide to upgrade their kicks with premium laces designed for fit, durability, and style. From everyday essentials to limited-edition colorways, our products are made to match today’s most popular sneakers, including Nike, Jordan, New Balance, and more.We take pride in fast shipping, responsive customer support, and a wide selection of laces that help you keep your sneakers looking fresh. Whether you’re restoring a classic pair or making a style statement, Shoe Lace Supply has the laces you need.
Shoe Lace Supply (shoelacesupply.com) has 15 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Will
Color of laces differed from what appeared on the company's website, and they refused to take them back, even having offerred to ship them at my expense. Laces were unworn, and had been returned to original packaging. I'd even sent a photo of the laces to the company's rep, as requested. Strong recommendation of 'Do Not Buy' from this retailer.
Michael J.
Bad customer service i can't get a response from anyone at Shoe Laces my package have been stuck for a week in a half have not move.
Mitchell P.
The laces have never arrived! I am still looking for them
Response from Shoe Lace SupplyDec 12, 2025
Thank you for taking the time to share your experience. We’d like to clarify the timing of your order to provide full transparency. Your order was placed on Saturday, November 22, and as we do not process shipments over the weekend, it was processed and shipped on Monday, November 24. The following day was Thanksgiving, when postal carriers do not deliver mail, which contributed to a brief delay beyond our control. According to the carrier’s tracking information, the package has since been successfully delivered. If there is any issue locating it or if you need further assistance, please don’t hesitate to reach out to our support team, we’re always happy to help. We truly appreciate your patience and your business.
Susan T.
I received a link for exchanging my unopened shoelaces for a different color, clicked on the link only to get, not eligible for return. I’ve been trying to contact someone since the package was opened. SO RIDICULOUS! Why is an exchange with your company so difficult???????????
Response from Shoe Lace SupplyOct 30, 2025
Hi there! Our team has been reaching out several times with no response. If your laces are still unopened, we can process the exchange manually for you. Please reach out to [email protected]
