Shiva TravelReviews of shivatravel.com

Helpful and patient

Easy, and affordable! Just hope there are no hiccups when it’s time to fly.

Was very satisfied with Price and above all the customer service !! Don’t be afraid is all on the up and up. !!!

Vance Victor was excellent to deal with

I was really hesitant at buying tickets through a company I have never heard of before. After purchasing I called them and they answered right away (big plus in my book). I got my confirmation #'s immediately and Jay Bryan who answered the phone was such a big help to me. He fixed my issue that I had (mis-spelled my daughters name, who does that?) He fixed my issue and resent confirmation of my ticket with the correct spelling. Shiva Travel will be getting more business from me. Thank You Jay for all your help! It was very much appreciated.

I initially found them on Ladybug and I liked the price. I called the phone number to confirm a few things before buying the tickets. Jay Bryan helped me through the process and answered my questions. I finished the purchase online and got a confirmation code but ticket issue was pending. Checking directly with the airline, my reservation was marked as "Pending". Within an hour, I got the actual e-tickets from Shiva and I noticed the reservation code had changed. I checked aa.com with the new reservation code and it was confirmed and ticketed. The price shown on my AA.com booking was lower than what Shiva charged me but Jay explained that they buy tickets in bulk ahead of time hence they get a cheaper price. They then mark-it up when reselling since that is their business. Well and good ... wholesalers do that all the time in every industry. Since I was still within the 24hr cancellation period, I continued shopping around to see if I could get a better deal. Some other website seemed to show a cheaper prices so I call back and had Jay cancel my bookings. He tried to discourage me from cancelling since he said other sites will bait-and-switch and change price on me. I ignored him and cancelled. He was right. The other website called me and said they cannot honor the original price and I needed to cough up almost $250 more. After running me around for a while trying to convince me they can get me more discounts but never really pulling through, I cancelled and went back to Shiva ... who had a lower price than even the original one. I booked it. Not long afterward. Jay called me back and wanted to know why I had rebooked after cancelling. I told him my other price fell through just as he had predicted it would. Well, Jay was able to confirm and issue my ticket at the new lower price. I would definitely use their service in the future.

Peter is awesome and quick

This was my first time using ShivaTravel and after an initial hiccup and a pleasant phone conversation with Prince, I have great priced airline tickets! Thank you Prince and ShivaTravel. I will not hesitate booking with you again on a future trip.