ShipsuranceShipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."
Shipsurance (shipsurance.com) has 270 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Hsinchuen L.
I usually ship my package and insured with shipsurance’s service. Recently I have several packages lost in the mail. The claim process was easy and after their investigation, I got my reimbursement fast. Highly recommend using their services.
Response from ShipsuranceApr 16, 2021
Hsinchuen - Thank you for the kind words!
Dani S.
I would highly recommend Shipsurance to cover any items that you need to ship. Filing online is easy, and they let you know exactly what information they need. It is also easy to check on the process of a claim. I insure all my sold items with Shipsurance. It's a small price to pay for peace of mind. 5 Stars!
Response from ShipsuranceMar 19, 2021
Dani - Thank you for taking the time to share your experience. We are happy to hear that we have been able to take care of your shipping losses. That is what we are here for!
Tracy R.
Love shipsurance! I’ve been using them for over a year now and I’ve never had any issues. It’s easy to file a claim and I can always get a hold of a live person quickly if I need help.
Response from ShipsuranceMar 19, 2021
Tracy - Thanks for the kind words! We are here for you when you need us.
Rich C.
I've had two claims with Shipsurance. Never a problem.
Response from ShipsuranceMar 19, 2021
Rich - We appreciate the positive review!
Lisa S.
This is a great service for your shipping insurance needs. They are very easy to work with and process claims quickly. I highly recomment them. One of the best business decisions we have made.
Response from ShipsuranceMar 19, 2021
Lisa - Those are some kinds words! We rely on word of mouth and reviews, so we appreciate you taking the time to share your experience.
Dave M.
Third claim in about 10 years...always a simple process...Shipsurance once even funded a $500.00 claim years ago for a package that was 'delivered' but probably to the wrong p.o. box when the postmistress wrote a letter stating that the package was probably was miss-boxed. I probably over insure but I have a unique product...one of a kind vintage photographs that cannot be replaced. Thanks Shipsurance for a stream-lined easy claim process.
Response from ShipsuranceMar 19, 2021
Dave - We try to take care of of you when in need. That is the basis of our coverage. We cover lost or damaged packaged in transit and we are happy we have been able to cover you over the past 10 years.
Raj
Excellent experience. Customer service is very prompt and professional. Processing is flawless. I would highly recommend Shipsurance to all mailers.
Response from ShipsuranceMar 18, 2021
Raj - Thank you for spending time and writing a review. We rely on word of mouth and there is not much better than a 5-star review!
Matt
Easy process and fast.
Response from ShipsuranceMar 18, 2021
Matt - We appreciate the 5-star review.
