The time has come for a shipping company who cares about its users. The time has come for a shipping company who isn’t obsessed with driving profit. The time has come for Shipping Storm. Shipping Storm gives you a U.S. address so you can shop at major U.S. retailers like Amazon and eBay. There are many other companies like us out there. So what do we do differently? We care. We have no hidden fees. FREE U.S. address forever We want to bring a brand new user experience into the world. We have no hidden fees. We bring a brand new user experience into the world. Let us handle your next shipment. Let us give you the best experience you’ll ever have. And if you’re not satisfied, tell us, because we listen, we adapt & we grow with every shipment. Every package you ship with us will have our utmost attention and care. We’ll do everything humanly possible, so you can get your package: QuicklyIn perfect conditionAt low cost Every time
Shipping Storm (shippingstorm.com) has 17 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
shippingstorm.com
Website
shippingstorm.com
Category
Shipping & Logistics
Location
Portland, Oregon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 12% of reviews.
Latest
Most recent review: May 2022.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great service. If you need international shipping service, Shipping Storm is the the right company!
PM
Petr M.
Quick, easy, fast, and cheap.
Their response is quick, communication easy, shipping fast and cheaper than other sites. Thanks!
ES
Erica S.
Good customer service
Good customer service. Very well packed. Price better than most. It could be faster, but maybe it is just the coronavirus right now.
D
Максим
Всем Салют!
Всем Салют!
Пользуюсь услугами компании второй год!
Сервис на высоте, всегда внимательны! Бережная упаковка!
Отзывчивые сотрудники!
Всем рекомендую!!!
DA
Daria
Always helpful
Always helpful. Ordered an item, which was impossible to ship to Russia. SS has sent it back and I received my money back. For other parcels use it every month.
HZ
H Z.
Shippingstorm stolen my items valued at…
Shippingstorm stolen my items valued at $348.45.
I paid Shippingstorm $336 for repacking my orders within the US and forwarding the combined parcel to Australia.
When I receive my parcel, 6 items are missing at total value of $348.45.
I wish there is a "0" or negative number star rating option.
----------------Update---------------------------------
Thanks Google review to email me let me know this person named Mirek Fejfar, who claimed as the co-founder of Shipping Storm published this long article to provide full of false information.
I would like to ask this co-founder a few questions please:
(1) Before you suddenly appeared right now in January 2020, we - the PayPal and Better Business Bureau only knew that Barbara Vybiralova is the owner of Shippingstorm, we never knew you. Is that correct?
(2) Where were you, during my two months (from 25 September, 2019 I felt Barbara stole my items) arguing with Barbara because she held some of my items but the shipping label, export document shown all items were delivered to my address in Australia?
(3) Where were you, when I did NOT receive my all items, so that I complained to PayPal on 1st October, 2019. But Barbara repeatedly report to PayPal "all the items were delivered" with the tracking number that the shipping label and export document did not match my items in the parcel?
(4) Where were you, when PayPal ridiculously denied my complaint because they only rely on tracking number to make decisions, so I had to complaint to the Better Business Bureau on October 17, 2019?
(5) Where were you, when Barbara initially tried to use the $15 and MSDS Safety Data Sheet as an excuses but after I provided a large amount of evidences; and spent more than one month to prove that both the MSDS Safety Data Sheet and $15 were merely excuses? But for value of $348.45 items missing, I had to agree to pay an extra $15 postage to let Barbara finally ship the items to my friends home on December 8, because my friends knew all these stories and how hard to get the stolen items back, so they offered to help me with ensuring there won't be anymore missing items,
(6) Why this person named Mirek Fejfar who claimed as a co-founder kept silent at all times in the past, but after I tried so hard for 2 months to receive my stolen items under BBB's great help; then this co-founder waited for another month to publish these false information?
For anyone who might interested in the case, my BBB complaint #13908918.
Response from Shipping StormJan 9, 2020
I am Mirek Fejfar, the co-founder of Shipping Storm.
After we received all 17 packages from Hilda Zhang and put them in the system, she asked us for repacking/consolidation. Unfortunately, there were some items prohibited by USPS rules to ship overseas without MSDS Safety Data Sheet (Cosmetics). See article below.
https://shippingstorm.com/en/news-and-updates/14-about-us/34-goods-prohibited-to-export-from-the-usa/
On September 19, 2019, we contacted Hilda, informed her about the fact we cannot ship certain items without the MSDS Safety Data Sheet and offered a solution. She agreed to remove those prohibited items from the shipment to Australia and ship them in the separate package to the address within the USA she provided.
https://shippingstorm.com/images/folder/zendesk.png
On September 24, we shipped her shipment with all “safe” goods to Australia, as agreed. And, according to our policies and price-list, we asked her to cover $15.00 expenses for that extra shipment within the USA, so we could proceed with this shipment as well.
Hilda Zhang did not make the payment, instead, without any reason, on September 30, she filed a fraudulent claim with PayPal, with the false allegation that Shipping Storm did not ship her all the merchandise, asking PayPal for a refund for the whole amount she paid for our services.
https://shippingstorm.com/images/folder/paypal.png
PayPal opened an investigation into this case. We provided them ALL communication with Hilda and all other evidence including tracking of the shipment, and print-screens from our system. The materials clearly showed that Shipping Storm did everything according to the rules and mutual agreement, proved that Hilda's claims are completely false, and on October 18, PayPal closed the cases in our favor.
https://shippingstorm.com/images/folder/paypal2.png
Here I would like to strongly emphasize, that on September 30, WHEN HILDA CLAIMED SOME OF HER ITEMS WERE STOLEN, THE PACKAGE WAS STILL IN TRANSIT TO AUSTRALIA! THE PACKAGE WASN'T DELIVERED UNTIL OCTOBER 3! See the print-screen below.
https://shippingstorm.com/images/folder/apc.png
On October 17, Hilda filed similar fraudulent complaints with Better Business Bureau. They opened the investigation, and just like PayPal, closed the case in our favor.
https://shippingstorm.com/images/folder/bbb.png
At the same time, Hilda wrote negative reviews on Trustpilot and Google.
As soon as Hilda finally paid $15 for shipping within the USA on November 27, the shipment with the items prohibited for the international shipment was shipped to the U.S. address Hilda provided.
DA
Danielle
Highly Recommend
This company goes above and beyond for their customers, run by a beautiful and genuine person. I purchased a package from amazon, that Unfortunately needed returning.
Shipping Storm took the reins and helped organise the return and refund.
I highly recommend shipping Storm for a reliable and professional international shipping service.
Danielle
Australia
IK
Ilya K.
I have order four packages in last six…
I have order four packages in last six month.All the packages was very good packing.Ther of it was laptop and notebook and it no broken. Love this company because price for delivery is lower and qualiti is better.
