Ship OverseasReviews of shipoverseas.com

Don't Bother. Having to worry about customs and cost and everything else that can go wrong with shipping your vehicle overseas is enough. To minimize these frustrations use another shipping service. When you email for a quote and the information they are giving you contradicts the most basic information on their site or quote page then that is the first sign that there will complications. You read the website in hopes that you are getting as much information as possible to absorb, to insure you comprehend enough to do your part. When you get your quote and happen to have questions, you will find the answer they give you contradict some of what you thought you knew from their website and their quote document. Then, when you reiterate where you got your conflicting information from; their quote, they simply repeat their email version over, to circumvent the quote or website version. So either take new notes or move on. If not you have to worry, if something goes wrong, who to blame. A good business is in line with its marketing material and customer. You should never have to question the integrity of business for a service that is so costly. Their professionalism will give you confidence.

When we requested a quote from shipoverseas they were fast to respond and offered the lowest price. We are a military family that recently moved to Germany. We now regret using this company because of all the HIDDEN FEES and absolutely TERRIBLE customer service. We did everything as requested.... They charge $80 for Fedex on top of the price. Payment must be done as deposit in a bank and then you have to Fedex overnight your title. That was another $80 fee added we paid out of pocket. The process at the port was a complete disaster, but that's something shipoverseas has no power of and wasn't their fault. However, shipoverseas told us different price of the access fee we had to pay at the port. It was way more than what we were told. Even the process was explained in a different way and we lost some time trying to find out on our own what to do. When we arrived in Germany we were supposed to receive our title in our APO mailbox we provided them with when we paid for their service. They failed to ship our title and we had to wait weeks to get it. Our car was already at the port but without registration, we couldn't do anything. Gary from shipoverseas claimed we don't need our title to register a vehicle...anyone with a common sense will know that's a nonsense. So we had to wait 2 weeks after our vehicle arrived at the port to register it. Our title arrived by USPS - not FEDEX that we paid for!!!! We emailed Gary and after a few emails of going back and forth he refunded $50. I guess USPS charged $30 for a letter to be sent lmao. Anyways, we finally received our car after we paid customs and delivery fee. Once we did we found out we had to pay storage fees from the day the car arrived to the day it was delivered. It took that long because of shipoverseas, yet they refuse to refund us for half of that invoice even though it was their fault. Let me just say, go with transglobal!! NO HIDDEN FEES with Transglobal and they come highly recommended by the military.

I recently tried to ship a car using another company and was horrified at the customer service. Thankfully I found Jack at Ship Overseas. I was so put off by the other company (A-1 see my review) that I was apprehensive. Jack sent a quote in writing immediately and answered all questions by phone and backed everything up with a solid email trail. They had my car picked up in a couple of days and ready for shipment from Florida to Malaga Spain with no headaches or worries even before my check cleared. I cannot recommend this company enough, thank you Jack for getting my VW shipped to Spain.