Gloria V.
Resolved …
After reaching out to them the matter was resolved.

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.
Shipitfurniture (shipitfurniture.com) has 107 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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107 approved reviews, newest moderated first
Gloria V.
After reaching out to them the matter was resolved.
JustAnswer C.
The product met all my expectations. It looks great. It was a perfect fit for my living room. Also very easy to put together.
Lewis N.
I love the TV stand works great....
Chandra H.
Customer service is terrific. I got prompt and responsive assistance with my return!
mary S.
Arrived quickly and in great condition.
Patrick
Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is put together. Customer service reached out to provide a 25% refund for the bad experience, which felt appropriate as compensation. Would consider ShipIt in the future
Response from ShipitfurnitureMay 12, 2026
Hi Patrick, this is Yusif personally reaching out. I just came across your review and I want you to know it genuinely stopped me in my tracks. Hearing that your TV stand arrived with chips and defects is absolutely not the experience we ever want for our customers, and I take it personally. Quality control is something we strive to get right every time, and it’s clear we missed the mark on this fulfillment for you. I want to make this right—properly. I've sent a direct message to the email associated with your order so we can discuss a resolution, as I’d love the chance to change your perspective on our brand. Since you were able to construct the unit despite the issues, I’d like to offer you a significant partial refund or a high-value credit toward a future piece to show you the level of quality we actually stand behind. Can we talk through this so I can ensure you're taken care of? Warm regards, Yusif ShipItFurniture Customer Service
DANA N.
The chair arrived in two days. My husband put it together very easily as all the parts were included. It is a very cute, and sturdy chair for the money.
Mia
I run a Shopify store (LuxeByMimi.com) and used ShipItFurniture through Syncee for dropshipping. Unfortunately, my experience was disappointing. A customer placed an order for a mirror priced at $268.79, but the item was never fulfilled. During that time, I attempted to contact the supplier multiple times via phone and email but did not receive a response. I also received an automated message stating that support is only available via email, which made the lack of follow-up more concerning. After several days, I was informed that there was a delay due to initial payment verification for a first-time order. While I understand that processes like this can occur, clearer communication upfront would have helped manage expectations. Ultimately, the order was canceled because the item was out of stock in my customer’s region, despite being listed as available. A refund was issued, which I appreciate, but the situation resulted in a chargeback and negatively impacted my business. As a small business owner, reliability and communication from suppliers are extremely important. While I understand that issues can happen, I hope improvements can be made in inventory accuracy and response times to better support retailers moving forward. *Update: I was emailed by this supplier on April 27, 2026. They stated that a refund was initiated. It is now May 13, 2026 and I have not received my money. I had to dispute the transaction with my bank.