Shipa FreightReviews of shipafreight.com

Truly awful company. Don't expect customer service from them. They NEVER reply back to my email after I ask for the details about the breakdown of the total cost they gave to me. Truly frustrating and hard to deal with such a company. Don't waste your time on them. I can't believe such a company like this can be ranked highly on Google search.

I wouldn't even give them one star. Wish I had read these posts before using them! DO NOT do it unless you want your freight to take 6 month to arrive. Literally.

These people are incompetent. They took our money. Asked for more. Strung us along for more than 2 1/2 months and finally, after dozens of emails (most not answered), they informed us today "we have not been able to secure a booking for some time now due to destination and limited capacity from airlines." DO NOT Try to SHIP with Shipa. You will be disappointed. Your customers will be upset with you and believe that your customer service is unacceptable.

This company is GOD AWFUL. PLZ DO NOT BOOK WITH THEM. They dont give a sh!t over their! They took thousands from us and now all of a sudden no replies and hanging up on us. Sketchy overseas company and looking to take legal action. (It starts with them being very responsive when they want your money and once they get that, they stop caring Completely. )Be safe out there.

I have been trying to arrange delivery for my shipment but their representatives are so stubborn that they don't bother about the customers convenience and keep saying that they have arranged delivery, they have their own timings and dont care what time customer is available. I had given our office timing which is 9 am to 6pm but their decides to come at 9pm and there was no contact made but they put up status showing that delivery was "failed", what type of behavior is this? This company should definitely close!

Worst service and no value of time and very bad customer service. They hold product more than 3 month still not deliver

Beware!!! This company quotes you low, then continuously adds charges throughout the entire process. I was shipping from the UK and somehow ended up with these guys out of India so they must subcontract all of the work (can you say mark-up?). They do not keep you apprized of the status, the shipment was late, I was charged extra for pick-up, extra at customs, they charged me a storage fee upon arrival (even though they never notified me when it arrived). They will not provide a detail for the charges and if you question anything, they will just tack on more charges. This company is HIGHLY UNETHICAL.

After receiving and accepting a quote online, paying more than 9,000$ upfront, I had to write a lot of e-mails and ask in the chat for updates on my order. After more than 2 weeks, finally someone reached out and asked for necessary papers. For 2 more weeks nothing happened until someone told me that there was a disconnect between the chinese team and the shipment team and in the meantime the quote expired and prices had increased... The worst company I dealt with so far. We are waiting for the pickup of our goods since 1 month now and now we need to hope to get our money back and look for another logistics company. Very terrible experience. I highly suggest to stay away from Shipafreight. Hiring them cost us a lot of money, time and patience.