ShinolaReviews of shinola.com

Hello, first off I bought a Shinola Clock in Denver 2 weeks ago and took it to Germany. I looked everywhere on your website how to set the time since the 6" clock has a closed case. So my question. is how do I set the time ? Second, there is a screw missing on the back of the clock. A bit dissapointing as I almost bought an additional watch for about $ 4,000 at the store. It seems that the quality production is not matching up with what the retail store employes portrait. Last but not least on the clock ist says movement made in China , not in the USA ?...The clock looks great but I should have done my research and will not buy any Shinola products in the future

Not at all happy. I ordered the smallest band and it was the wrong size. Although I chatted with someone who told me the 10 would fit my birdie and I explained my pins were bad. No problem they would get pins in my order. Urgh a month later I got replacement bands now no pins. It’s a run around and service is too apologetic for the service you receive. I don’t want your apologies they are only excuses. Get me my order Correctly. Send me my pins and stop apologizing Order started on 8/6. Today is 9/5 Order Number: 3610485629 Order Total: $153.70

I purchased a Shinola watch in April for approximately $500. By May, there was condensation under the glass of the watch face and then the band broke as I was simply walking as a screw fell out. I wrote to Shinola twice (in May and again in June) to tell them about both defects and as of July 20 have never heard back from them.

purchased a Shinola Duck watch because it looks good & the company positions itself as made in America. Well, the watch still looks good but it hasn't run continuously since I bought it despite multiple battery changes. Shinola claims that most problems are battery related, and only in very rare situations is the movement a problem. The battery is not the problem & I suspect the made in America tag is a facade behind which sit cheap foreign made parts. The only movement that has given me any satisfaction was to move the non-working watch back into the box!

I live in Canada, and purchased a watch and a wallet last year. The products were great until about 6 months... the seam on the wallet split open, so now it can only hold cards on one side - the slots for cards were clearly not large enough for credit/debit cards. The watch battery died after 5 months, and guess what!? you have to send the watch to "authorized dealers" to maintain the warranty, and turns out there is only one dealer in canada... $800 watch, have to spend $100 a year (shipping and replacement battery). The watch strap started to fade and wilt, so i tried ordering a new one... There is no where to find out what watch i have - no serial number spec lookup... nothing. Ordered the wrong strap - and they want to charge $75 to replace... The watch strap is $200 (1/4 the price of the watch)... I recommend you spend your money elsewhere, especially if youre from canada.