Cathryn McNeely M.
Buyer beware!
These quilts are not as pictured or described. I ordered a Halloween quilt. The colors were very muted. The picture showed a deep black which was very striking. Instead in was a muted navy at best . The material was cheap and not soft as described. It is simply a fuzzy picture printed on cheap material with some stitching. It is hard to call this a quilt. It is shipped from China. Definitely not worth the price. It was too much trouble to return it.
Response from ShinefulNov 20, 2024
Dear Valued Customer, We are truly sorry to hear that your recent quilt purchase did not meet your expectations. We completely understand your disappointment, and we deeply regret that the item you received did not match the description or image you had hoped for. The quality of our products is very important to us, and we are sorry that we did not provide you with the experience you anticipated. Please know that your feedback is invaluable, and we will take it into consideration as we continue to improve our offerings. We truly apologize for the inconvenience this has caused. We understand how frustrating it can be to receive a product that does not meet your expectations, and we want to assure you that this situation does not reflect the standard we aim for. If there’s anything we can do to help address this, please don’t hesitate to let us know. Thank you for your feedback, and again, we sincerely apologize for the disappointment. We hope to have the opportunity to make this right for you.