Shine BathroomReviews of shinebathroom.com

Worked well, but company has gone out of business, so I wasted my money on 5 units and now can’t get supplies or support.

First off, it took over 10 months from the time I ordered to the time I received the package. I understand Covid and production of 20,000 + orders took time. Second, I installed everything as instructed. At first, I left the toilet dirty thinking it the device would clean it over time. It didn't. It got worse, so I increased the cleaning pods solution to the max recommendation of 3 pods on the next fill. Still no improvement, so I cleaned the the toilet thinking it would stay clean. That didn't happen either. The toilet still got dirty. Third, I was disappointed that I have to keep buying cleaning pods solution as it is not ever mentioned in the ads. The ads made it seem like all I need was water and the unit would do the rest. Forth, It does not connect to Alexa at all. I can't even have it clean from the app. It only spays the toilet when the toilet is flushed.

Lack of responsiveness from customer service department. I opened several tickets due to issues with the product and never got a reply. Also, I tried calling the number for Shine Bathroom Customer Support but it always goes to an answering machine. PS the message still refers to the "Busy Holiday Season" so they are not really checking the messages since they haven't updated the greeting in months!

Worst company I've ever dealt with. Never responded to over 10 emails, 10 voicemails. Never responded to twitter DM. App never working and chat never available. Had to dispute charges with credit card company.

They were a bunch of junk!! I bought them for my son for Christmas and he said they were complete rubbish. I returned them. I have since gotten notice of a class action lawsuit!!

Zero customer service. Impossible to get in contact with anyone. This entire company is a scam.

It’s a scam. Customer service is nonexistent and the unit does not perform as represented. After repeated attempts to contact customer support to no avail and hearing that they have likely filed for bankruptcy I removed mine and put it in the trash yesterday.

Complete scam and they're still taking money. Ordered in July and received updates that my order was coming soon.... nothing came and then learned they went bankrupt.