ShindefenderReviews of shindefender.com

dont touch these with a barge pole ordered two for my grand children, not cheap after their magic discounts and no sign of them . messaged them to say where are they ? if you don't know i want a refund they just replied ok ill sort your refund no explaination that they hadn't dispatched after 10 days from order . still not had the refund as well. appalling

Be very wary if using this company, they pretend to be UK based but ship from China and deliveries are very slow. Some 20 days later delivery arrived but most of items missing and bag sealed. Raised a compliant and no response within 16days and then advised they had raised to the delivery company and no solution. Responded and ignored again! Raised a claim through my credit card and funny enough within hours get the below response offering that they would have sorted it, but hadn't in 20 days. Complete scam of a company, do not order. Hi Robert! We understand your concern. Since a dispute has already been opened for this order, we’re unable to process a refund or replacement directly on our end. We’ll need to wait for the bank’s decision regarding the case. We sincerely apologize for the inconvenience — we were originally supposed to offer you a refund or replacement directly before the dispute was filed. Best regards, Nikki From people who have ordered advised these are the same as the cheap items from China just with the Shindefender logo on them.

I ordered two pairs. However, Shindefender only sent me one of them. This was weeks after waiting for the delivery. I complained and they ignored me. I followed up and they finally 'agreed' to look into the delivery. I still haven't received my full order and it's been nearly two months. Poor service and rude customer support. I'm in the process of following up with a third party as they have still not fulfilled order but charged me in full.

38 days and still no shin guards. Communication with Nikki is extremely slow - no delivery. No refund. Ordered two pairs. This company is a scam.

This company a scam! We tried to return the shinguards because they were too small and here is what they wrote after I asked for a full refund: I'm pleased to inform you that we have just processed your 30% refund. You can expect a separate email shortly. At SHINDEFENDER, we are dedicated to providing you with the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out . We're here to help! Thank you for your understanding and support. We look forward to serving you!

What an absolute joke of a company False advertising False Promises Everything was bad from start to eventually getting my credit 4 weeks after placing my original order - shin pads and an Football Aid Trainer Customer Service not interested Nothing Malicious just a very bad experience Will defo not use again 😡😡

Very comfortable but unfortunately referees are saying they are not up to standard and cannot be worn in matches.

My son loves them no more constantly messing about with the old style shinpads readjusting them was so annoying for him whilst playing a game shindefender is a game changer.