ShiftReviews of shift.careers

Response from ShiftMay 25, 2026

We're sorry to hear you feel this way and we genuinely want to understand what happened. Our refund policy exists to protect our customers, and if there has been a situation where it wasn't applied fairly or clearly explained, that is something we want to address directly. We'd ask that you please get in touch with us at [email protected] with your account details so we can personally review your case and make sure it's handled properly. Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

Dear James, thank you for taking the time to share this - we're sorry the pricing structure left you feeling this way. We understand how frustrating it can be when the full picture of what's included isn't immediately clear. Pricing transparency is something we take seriously and your feedback will help us look at how we communicate what's available at each level. We'd love the chance to understand your experience better and see what we can do, please reach out to us at [email protected] and we'll personally look into your case. Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

We're sorry to hear your experience left you feeling this way. We understand how frustrating it can be when the value of a service doesn't feel clear from the outset, and your feedback around pricing transparency is something we take seriously and will look into. We'd genuinely like the opportunity to understand your situation better and make things right. Please reach out to us at [email protected] and we'll personally review your case. Warm regards, Shift Careers team

Response from ShiftApr 8, 2026

Dear Durvesh Thank you for taking the time to share your feedback, we’re very sorry to hear about your experience. We understand how frustrating delayed responses and unmet expectations can be. Our goal is to provide timely support and clear guidance, and it’s clear we fell short in your case. Regarding additional services, we aim to be transparent that more in-depth support (such as CV and LinkedIn reviews) may be offered separately, but we recognize this may not have been communicated clearly or felt aligned with your expectations. Please reach out to us at [email protected] so we can look into your case in detail and work toward a resolution. Kind regards,
 Shift Careers Team

Response from ShiftApr 8, 2026

Dear Arashi, Thank you for your feedback, we’re sorry to hear that your experience didn’t meet expectations. We aim to provide valuable job search guidance within the core service, while more personalized support such as CV or LinkedIn reviews is offered as an additional service. We understand this may not always be clear upfront, and we’re actively working on improving how we communicate this. If you have any concerns, please feel free to reach out to our support team at [email protected] - we’ll be happy to assist. Kind regards,
 Shift Careers Team

Response from ShiftMar 30, 2026

Dear Maryam, Thank you for sharing your experience – we’re very sorry to hear this. We understand how important trust is when it comes to a money-back guarantee, and we take concerns like yours seriously. Our refund policy includes specific eligibility criteria, which are outlined during signup, but we recognize that this may not always feel clear or aligned with expectations. Please reach out directly to our support team at [email protected], so we can resolve this promptly. We’ll also continue improving how we communicate our policies to avoid situations like this in the future. Thank you again for your feedback. Shift Careers Team

Response from ShiftMar 4, 2026

Dear Kajal, We’re truly sorry to hear that this was your experience. That’s never the impression we want anyone to have after joining us. We completely understand how frustrating pricing concerns can feel. The $0.42/day reflects the introductory promotional rate, and the renewal terms are presented during checkout before confirmation. That said, we take feedback about clarity very seriously and will continue reviewing how this information is communicated. We’re also sorry to hear that the content didn’t meet your expectations. We’re continuously working on improving the depth, clarity, and overall value of our materials, and feedback like yours is important in helping us do that. Your refund request has been received and is being handled by our support team, and we’re committed to resolving this promptly and fairly. Thank you for sharing your experience. The Shift Team

Response from ShiftFeb 26, 2026

Hola Alejandro, Lamentamos mucho leer sobre tu experiencia y entendemos completamente tu frustración. Queremos aclarar que actualmente el programa está disponible en inglés. Esta información se menciona durante el proceso previo a la compra, pero entendemos que debería comunicarse de manera más clara y visible en el momento del pago. Agradecemos sinceramente que lo señales - nos ayuda a mejorar. También nos gustaría destacar que nuestros coaches están disponibles en español, por lo que las sesiones por chat y la comunicación pueden realizarse completamente en español. Nos gustaría tener la oportunidad de revisar tu caso personalmente y asegurarnos de que recibas el apoyo adecuado. Por favor, contáctanos directamente en [email protected] para que podamos ayudarte lo antes posible. Gracias por compartir tu experiencia.
 El equipo de Shift