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Shift (shift.careers) has 108 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
shift.careers
Website
shift.careers
Category
Employment & Career
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
1⭐ Worst experience. I was charged ₹7,281.86 during signup and cancelled everything within 30 minutes after noticing the multiple charges. Despite not using the subscriptions, every refund request was denied. The purchase flow was misleading, and the ₹1,909 Interview Guide was never made clear to me during checkout. Support kept repeating their policy instead of resolving the issue. Please read every charge carefully before making any payment
Response from ShiftJul 30, 2026
Hi Vishnupriya S, we're sorry for the frustration around the charges, and we understand how concerning unexpected billing can be. This isn't the experience we want anyone to have, and we'd like to review your account and the specific charges you've mentioned directly. Please email us at [email protected] with your details and we'll investigate and work toward a fair resolution.
AG
Avinash G.
Fraud portal..i paid for the service…
Fraud portal..i paid for the service and they just a document.completely fraud
Response from ShiftJul 28, 2026
Hi Avinash, we're sorry to hear you're unhappy, and we take claims like this seriously. Shift is a legitimate coaching service, and we'd welcome the chance to review your account and resolve any concerns directly. Please email us at [email protected] and we'll look into it right away.
MO
Monika
Worst ever experience
Worst ever experience
Response from ShiftJul 20, 2026
Hi Monika, we're truly sorry your experience fell short - this isn't the standard we hold ourselves to. Please reach out to us at [email protected] and we'll look into it right away.
EC
E C.
I am trying to cancel the service
I am trying to cancel the service, where do I go to cancel.
Response from ShiftJul 8, 2026
Hi there,
Please contact us at [email protected] with the email address associated with your subscription so we can review your account, verify the cancellation, and assist you as quickly as possible.
Regards,
The SHIFT team
SC
Sumeer C.
Don't sign up for their services
Don't sign up for their services. They are fraudsters and are doing a scam with the people. I have signed up for the 4-week trial for US$19.99 and then later learnt that after putting in all details, another $34.99 gets deducted, which was illegal. By default, they will also activate your billing cycle for the next month without taking any consent from the customer.
Their cancellation terms and conditions are vague and cannot be challenged in court because you have taken their subscription in your country, hence, you can't file any case against them.
i have written them emails and also tried to chat with their experts; however, there is no response. Please don't fall into their trap; they are big fraudsters to loot your money
I am looking for a complete refund of my amount from the shift team.
Response from ShiftJul 8, 2026
Hi Sumeer,
We take concerns about billing and customer support seriously. We'd like to review your case, including your purchase, subscription, and previous communications, to ensure it has been handled correctly.
Please contact us at [email protected] with the email address associated with your account if you haven't already, and our team will investigate your request and respond as soon as possible.
Thank you for bringing this to our attention.
Regards,
The SHIFT team
LP
Liza P.
Absolute shit. Waste of time & money.
Absolute shit. Waste of time & money. You can ask any AI on career counselling and it will vomit out a bunch of articles. The same articles, and I mean it, just articles is what Shift careers is charging for. They have a few quiz, good for nothing quiz - on day 2 or 3 the quiz was about what profession best suits me, and guess what, the result was - teacher or painter. After 6 years of working in corporate, as per Shift Careers advice, I am supposed to go to art school? I mean seriously, its such a waste of time & money, These quiz and articles are just global copy paste. I am not even bothered to ask them for refund because I am really stupid to have fallen for this. I just hope this review helps someone else. Stop falling for these scammers. Its really a waste of time & money. And yes, whilst advertising, they say there is a money back guarantee. this is from their FAQs - Due to the nature of our services, we do not offer refunds. However, we provide revisions to ensure you’re completely satisfied with your resume, cover letter, and LinkedIn profile. And in the cases where you see there is a refund, they also have a policy that says you need to continuously use the app for 7 days only then you are eligible for refund. I don't bother wasting 7 days of mine trying to find out which school or which profession I should choose at this age. Atleast take the bare minimum effort to diversify the quiz based on your target group. I am not a 5th grader for God's sake.
Response from ShiftJul 6, 2026
Hi Liza,
We're sorry to hear that your experience with Shift Careers didn't meet your expectations. We appreciate you taking the time to share your feedback, especially regarding the career assessment and the relevance of the content for experienced professionals.
If you're open to it, we'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help. Please feel free to contact us at [email protected].
Thank you again for your feedback, and we wish you all the best in your career journey.
Regards,
Shift Team
FM
Florence M.
Terrible experience.
Terrible experience.
I made a payment and never received the login details. I requested a refund and clearly stated that I was no longer interested in using the platform. Instead of addressing my refund request, they sent instructions on how to access the platform—which still didn't work.
I followed up and repeated that I wanted a refund, not account access. Since then, they've gone completely silent.
Poor customer service, poor communication, and still no refund. Save your money and look elsewhere.
Response from ShiftJul 6, 2026
Hi Florence,
We're very sorry to hear about your experience. This is not the level of service we aim to provide.
We'd like to look into your case and help resolve it as quickly as possible. Please contact us at [email protected] with the email address you used for your purchase, and our team will review your case and get back to you promptly.
We appreciate your feedback and hope to have the opportunity to make this right.
Regards,
Shift Team
NO
natalie O.
Terrible scam
Terrible scam - I made the mistake of signing up and emailed within 10 minutes to cancel. No reply then they’ve taken £41. Disaster. Avoid this scam. Shift have replied but with the same email address I had been using to ask them to cancel from the beginning. Avoid.
Response from ShiftJul 6, 2026
Hi Natalie,
We're sorry to hear about your experience. We'd like to look into what happened and clarify the status of your request.
Please contact us at [email protected] with the email address you used for your purchase, and our team will review your case and respond as quickly as possible.
Thank you for bringing this to our attention.
Regards,
The SHIFT team