Home Security Products by Shieldlab, LLC. We work hard to make sure that every one of our customer’s feels safe inside of her or his own home and that our customers know how to build a strong shield of protection around their own household.
Shieldlab, LLC (shieldlab.com) has 36 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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36 approved reviews, newest moderated first
Michelle L.
Great service. I ordered one afternoon and the products were at my doorstep the next. Products were reasonably priced and high quality at the same time. I can't wait to get these installed!
Response from Shieldlab, LLCSep 22, 2015
Thank you for taking the time to write such a beautiful review. Kind Regards, Ralph Winn
christopher L.
part received was correct. however they must be using minimum wage Illegal workers as pickers. the other part was not backordered, just not sent. SO FAR I AM BURNED.
Response from Shieldlab, LLCSep 6, 2015
Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional mistake. We are sorry that you were not satisfied by our service and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Not shipping your whole ordered is not acceptable. We’re shipping your complete order out first thing in the morning and returning all your money. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter. Shieldlab Management
Freddie A.
I've been using the Trinity-788 Biometric locks for years with no worries. My initial install questions were answered by reading the products FAQ section. Great Job Folks!
Mark D.
The price I paid for the spring was okay even thogh it should not break one month outside the warranty but the shipping needs more options than what they offer. Any time the shipping options are limited the price is outrageous
Response from Shieldlab, LLCSep 22, 2015
Thank you for taking the time to write a review. Were very sorry about the limited shipping options. This is something were working on. We’re hoping to have United States Postal Service soon. We really appreciate your thoughts. Thanks again Ralph Winn