The Patented Original SHHHOWERCAP®Reviews of shhhowercap.com

I'm echoing the complaints of so many customers this spring of 2022. Here is my timeline: 3/29/22: Order a single shower cap, total $48.00 4/11: Request update (no updates since 3/29 order) 4/11: Raphia, from Customer Support assures it will ship w/in 2 weeks and offers shipping refund 4/12: I confirm I would like a shipping refund (this never happens) 4/12: Raphia thanks me for my patience and does not mention a shipping refund 5/10: Request update (no updates since last communication) 5/11: Raphia assures me it will ship in May and offers the option to cancel for a full refund 5/11: I confirm I would like to cancel and receive a full refund 5/11: Raphia confirms my order is canceled and I will receive a refund 5/17: I reach out again - no refund has been issued 5/18: Raphia says the refund will reach me in 7-10 business days 5/30: I reach out AGAIN - no refund has been issued (no response) 6/6: I reach out yet again for an update (no response) 6/10: In a new email chain, I reach out for updates 6/10: Raphia assures me my order will be shipped by the 3rd/4th week of June and offers cancellation 6/10: I confirm I would like to cancel and receive a refund 6/10: Raphia confirms my order is canceled and I will be refunded 6/19: I reach out again - no refund has been issued (no response) 7/1: I receive an update email claiming they are delayed due to migrating their website. They assure an order update will be sent to me with 1 week 7/1: I respond that I have received confirmation of order cancelation/refund twice now and have not gotten a refund (no response) 7/12: I reach out to all listed email addresses for this company about my (canceled???) order (no response) It is now 7/20, nearly 4 MONTHS after my initial order and anyone from SHHHOWERCAP has yet to even attempt to make this situation right.

I ordered in March 2022, no product ever received. I got in touch in May and Raphia from Shhhowercap said my order would ship within 2-3 weeks and that they would refund my shipping. They did not refund my shipping. I've reached out again and again and it's now July - no product, no refund and no response. Do not buy from this company. They are a scam business.

Apparently, there’s no inventory to ship. After waiting 2 months, no cap. I feel played with and disrespected. After reading the other reviews, I called my credit card customer service and disputed the charges.

I am horrified to know that I am not alone, but it still stinks that they have not replied to my email, let alone shipped the damn product. ONLY communication was this at the end of my May 8 invoice, where they happily accepted my Amex payment of $43.70 (discounted, whoo-hoo): "We wanted to let you know that due to COVID-19, orders are taking longer than normal to ship to you. Please allow additional time for processing of your order. Final delivery date is dependent on shipping carrier, and we cannot guarantee delivery time. Thhhank you for your patience and understanding, if you have any questions or concerns, please email the team at (redacted) ---------- Funny how they constantly bombard me with marketing texts and emails. Guess their offshore marketing VAs have no idea of the sales/inventory side of this sleazy biz.

I have the same review as all the others. Ordered the product a month ago and still don’t have it and no one is responding to my emails. I can’t believe they continue to plague my social media with their ads when they are clearly incapable of delivering.

Ordered a shower cap over a month ago and haven’t heard anything since. They charged my card when I placed the order. I emailed them and have never heard back.

I ordered a shower cap, after 4 weeks I inquired about it and the said they were delayed. After 6 weeks I asked for a refund of my shipping and I received a $5 refund for shipping cost. After 8 weeks I asked for a refund of the shower cap. No reply. I emailed again at 10 weeks. Nothing. It's been 3 months and I am out $43.

Shhhowercap is seriously one of the worst companies I have ever dealt with. No idea how they are still in business. I ordered mine in November and didn’t receive it until late March. They have a 90 day return policy and after using it and being very disappointed in its performance I decided to return it. That was over a month ago, still no refund. Awful, horrible.