Rachel W.
Perfect Shhhowercap
I love the Shhhowercap and have purchased for myself and as gifts. The packaging, materials, design and construction are all excellent!
SHHHOWERCAP® is an established, industry-leading e-commerce brand operating at scale, fulfilling hundreds of thousands of orders. With that volume, occasional operational issues can occur under normal circumstances. What is not normal is the inaccurate and misleading narrative currently reflected on our Trustpilot page.The current reviews do not reflect our business, our ethics, or our 10-year track record. They are the result of a documented competitive attack.We have been actively working with Trustpilot to address this ongoing reputational harm. However, the platform’s response has been insufficient. The same gaps in policy and enforcement that allowed this exploitation to occur continue to allow it to persist.As a result, the original harm is being extended — long after the underlying issue has been resolved.While we are shipping orders on time and fulfilling all customer obligations, the false narrative has created unnecessary customer concern. This has led to increased sensitivity around routine shipping variables, escalated interactions for our Care team, and additional operational strain as we manually review patterns of inauthentic activity across platforms.This is not a reflection of our business. It is a consequence of platform failure.The continued visibility of inaccurate and manipulated reviews is materially harming our company and misrepresenting who we are.It also impacts customers directly — creating confusion and undermining trust where it should not.We have been in business for a decade. For eight of those years — while generating millions in revenue and fulfilling hundreds of thousands of orders — our Trustpilot presence reflected fewer than ten total reviews.The sudden surge of approximately 300 reviews aligns directly with the moment we enforced our patent and intellectual property rights against an accused knockoff of our female-founded invention.We have operated with integrity since day one. That has not changed.We will continue doing the wor
The Patented Original SHHHOWERCAP® (shhhowercap.com) has 325 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 48 reviews with 5 stars · Clear filters
Rachel W.
I love the Shhhowercap and have purchased for myself and as gifts. The packaging, materials, design and construction are all excellent!
Lorena K.
I totally love Shhhower cap, I’ve had my shower cap for too many years and it has held up so well. It’s great quality and it holds all your hair perfectly, keeping it dry and the prints are sooo cute. Great purchase.
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
Lorena, thank you so much for sharing the love (and longevity) of our patented innovation. We're so grateful that you've allowed us into your personal self-care routine over so many years. xooo
Josephine
What a find!!! Didn’t know how much I needed this. Love it!
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
Yayyyy. We're here for you forever, Josephine. Tell all your friends.
Bianca
Love the product, love the brand, love their mission, love their customer service. Never had a single issue, and I am just in love with these shower caps.
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
We're in love with you right back. Thanks for the unwavering support of the patented Original. We're proud to be the ones protecting your gorgeous mane. xxoo
Jolene M.
I have 3 of them and myself and my 2 daughters use them daily when we don’t wash our hair! I take them everywhere w me like vacay and the gym! HIGHLY RECOMMEND!!
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
Omgooooooodness we love that your minis are using the SHHHOWERCAP® too! Teachhh 'em young! Stay tuned because we're launching special sizing just for them very soon. <3 <3 <3
Natalie D.
I am absolutely thrilled with my shhhowercap! Not only does it keep my hair completely dry and frizz-free in the shower, but it also looks incredibly stylish and chic. The quality of the materials is top-notch, and the adjustable fit ensures that it stays in place comfortably. I love how it elevates my self-care routine and makes me feel like I'm treating myself to a spa day every time I use it. Definitely worth the investment for a luxurious shower experience!
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
What a review! A little luxury in a previously unexpected place. Thhhanks for sharing the love! So glad you enjoy it every single day (well, accept for the dreaded wash day - but, stay tuned because we have something special and luxurious coming for elevating that day, too!)
Priscilla
Love my shhhowercaps. Protects my blowout and it looks cute!
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
We're sure you look super cute in it, too! We love you. Thhhhanks for sharing the love.
Akilah C.
I love Shhhowercap! I have three, one for home, one for travel, and one in case I misplace the other two. One cap is from 2018 and still giving my natural curly hair and/or long braids the protection it needs. I love the design and cannot use anything else. The innovation of this product is a game changer!
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
Shhhout out to our OG fangirls! We love you and love reading reviews like this. Thhhanks for sharing the love both online and IRL and thhhank you for your loyalty to The Original patented SHHHOWERCAP®!