The Patented Original SHHHOWERCAP®Reviews of shhhowercap.com

What a nightmare! Ordered my shower caps in early May. It is now the end of August and Jackie (the CEO of Shhhowercap) is no closer to sending me my shower caps or refunds. She actually called me personally at almost 9pm on a paranoid rant about the Facebook group that’s formed in response to her inability to fulfill orders and refusal to process refunds. She has blamed a host of reasons for why a “small number of orders” have been affected but when I probed about the specifics of her website “migration issue” she became irate and accused me of being “out to get her” and called me “so mean.” I (along with many others) have reported her to the BBB and NY Attorney General fraud department and I’m hoping for a resolution. She shouldn’t be in business, continuing to solicit new orders through daily email campaigns, when she’s clearly been completely unable to fulfill any orders in at least a year or more. She’s turned off all Facebook comments and reviews as well as on Instagram because she is counting on people who aren’t aware continuing to place orders. If you steal someone’s purse on the street you go to jail- if you defraud hundreds or thousands or people online there should also be real consequences. Feel free to join our Facebook group (easy to find searching the name Shhhowercap) for more info and resources. In the meantime request the refund from PayPal or your credit card company…you won’t get anywhere with Jackie.

I ordered four shower caps as christmas presents in 12/22 and STILL NOT HAVE RECEIVED! I have sent numerous emails to their "team" email and also filed a a BBB report and still no results. I have received one or two responses that just keep delaying any result...I would take the product or a credit card refund...but, cannot get any satisfaction!

Same as everyone else, ordered a month ago. Not shipped. Won’t respond to emails. This is a scam don’t order.

I was on their marketing list for YEARS and finally decided to treat myself. They sent out a marketing email in July, that they were releasing a new collection, and had a promo code on their website. The first red flag was when I went to use that promo code and it did not work. I emailed the customer service team, who responded with "go ahead and place the order, we will refund you the promo code difference!". After placing a $100 order, I've heard NOTHING after reaching out very kindly 3 times in the course of one month. No refund of the promo code difference. No update on the promise of 5-8 business days for shipping. I'm so disappointed as they proudly state on their website they're American-made, but who knows if that is even true??

Why in the world a company keeps advertising for a product that doesn't exist is beyond a scam!!! I purchased 2 caps in early July and still have not received them. I have contacted them 3 times and not one return response. Stop sending emails and advertisements out and get your S***T together!!

SCAM! DO NOT ORDER YOU WILL NOT RECEIVE!!! I ordered a showercap from them over a year ago and still have not received it. I have followed up no less than 7 times and everytime I follow up I'm told not to as it crowds their inbox. I have copies of all my emails and their responses.

I ordered one for a Christmas gift Dec 2, 2022. It still hasn’t been shipped. I’ve heard a few times from them. Some saying they’re working on it. Once that they would send it priority, once that I would receive a shipping notification in 5-7 business days, that was over 2 months ago. I have been resending everyday my response to them and still haven’t gotten any response back.

I placed an order in December 2022 for a Christmas gift and have yet to receive my product. The few responses I have received when I try to inquire have been complete lies. I honestly feel that there is enough people in the same boat after reading all the reviews on this page that a class action law suit should be filed against this company! They refuse to process a refund as I’ve requested numerous times.