Lolisha C.
I placed the order in 2022
I placed the order in 2022. After reaching out many, many times over the years and receiving many excuses and apologies- I only received the item after publicly expressing my disappointment on their social media page and then was asked to delete my comment. This brand turned out to be much different than what I hoped it would be. For one, STOP taking orders if you can’t fulfill them! It’s deceptive and selfish making people beg to receive what they paid for! Also, the shower cap wasn’t the same color as advertised. It was faded. So, I’m completely over it and have moved on to other brands.
Response from The Patented Original SHHHOWERCAP®Jun 13, 2024
We can assure you that it has nothing to do with expressing your frustrations on social media. Thats just a coincidence as we had been working as quickly as possible to manage the complications for all impacted customers in the wake of the ongoing Competitor attacks on our inventive Small Business. That said, the nightmare is behind us and we look forward to timely shipments for you on all Original SHHHOWERCAP® orders moving forward! Thank you for your patience and support. We're so happy we were able to get you your SHHHOWERCAP® and stand behind the quality of our USA based printing. If for any reason you're unhappy with the quality - you can return it for a swap using the self-service instructions within our 90 Days no questions asked return policy. Thanks for being a returning customer and we hope to regain your trust moving forward from our ongoing ethical efforts to rebuild in the wake of these damaging attacks. xxoo