Stephanie P.
The service and response time was…
The service and response time was amazing. Definitely great customer service!
Response from Shernbao USAAug 9, 2022
We Appreciate the feed back, It was a Pleasure Helping with Your order!!

Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Stephanie P.
The service and response time was amazing. Definitely great customer service!
Response from Shernbao USAAug 9, 2022
We Appreciate the feed back, It was a Pleasure Helping with Your order!!
Joy P.
I got my dryer and my free shears damage free so I'm happy. :D Shipping time was decent and I was able to track my package with the tracking number.
Response from Shernbao USAAug 9, 2022
We Hope You enjoy using Our products and Thank You for the feedback!
Kelly H.
The dryer ROCKS! It's compact and has good power to dry those thick undercoats. We are so impressed se we bought a second one and a third one is being ordered today!
Response from Shernbao USAAug 9, 2022
Thank You for Your feedback, We Hope to continue serving all of You r Pet Grooming needs.
Mike-Sarasota, F.
I truly appreciate the superb level of customer service I received. I have a Typhoon blower/dryer and because the power cord was pulled severely it actually broke the white wire tab on the power board. I did not want to send the unit back so Alfredo sent me a new board. I received it a few days later but the board was different. When I called Alfredo he responded by sending me a picture of how the new board was wired. I followed along and now everything is working. Alfredo actually offered a live video chat with a Shernbao technician if I got stuck.
Response from Shernbao USAAug 9, 2022
Thank You for Your feedback!!!
Tim M.
Received a week earlier than I expected!
Chantel J.
Easy ordering and the product came quick. Simple and efficient. Absolutely love it!
Wannapohn C.
I love a clipper
Louise R.
25 feet Length is amazing for a grooming salon Durability flexible and good material Very satisfied