Terrie M.
What I bought they look good and I love…
What I bought they look good and I love them. Delivery was Fast.

Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 19 reviews with 4 stars · Clear filters
Terrie M.
What I bought they look good and I love them. Delivery was Fast.
Stephen R.
The product is great. The communication wasn't great. My item was on backorder, but there was never any notification of this fact until I asked why the product hadn't shipped after 10 days. In today's environment that's not good.
Julia S.
Very great company to deal with. Customer service was very reasonable and helpful with my situation. They were quick to answer any questions I had, as well as contacting me when there was new information about my order. The reason I did not give the 5th star is because I feel as if the website could be more Canadian friendly. When I placed my order on the website I was not let known that I would have to pay for extra shipping/customs. This issue was resolved by a phone call from Shernbao USA to let me know of these charges. Having this information on the website while purchasing a product would give Canadians a better idea on what they would be spending. I did second guess my order at first but customer service was very helpful with this situation which was why I decided to go through with the order. Thank you so much 😊