Nick A.
Approx three months ago
Approx three months ago, I wrote I had used She'll Lumber for real plywood etc for a local Charter boat.Usually the carpenter would shop on by behalf.He retired, so I assumed the task In short something I have complained about before ,is the hit or miss depending on who you get as far as help. You walk into a separate lumber section where there is a podium disguised as a help desk.No help or ticket for orderly assistance . Basically ohh just find a sales associate back there Good luck!! Then getting your wood cut is another whole intense vetting , better not of misplaced you receipt or you will be read your rights and immediately be disqualified!! I've have brought this issue up before, and recieved some half baked response that seemed to ignore the very essence of the experience.Like a glossed over canned response, that She'll was happy to be able to serve me in a superior way and thanks for the patronage. So, not only is the service inconsistent , management doesn't seem to care much either.Resting on there past success with a seemingly arrogance.I stated I would forward this to ownership.Hopefully they will take a peek at the reviews from time to time.At this time , I no longer shop at the lumber dept.