ShelHealth.com online marketplace in the U.S. that offers a large range of Health & Beauty products.
ShelHealth (shelhealth.com) has 115 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Sarasota, Florida
Excellent
Personal Care · Palm Harbor, Florida
Excellent
Personal Care · Fort Lauderdale, Florida
Excellent
Showing 37 reviews with 1 star · Clear filters
Georgia
I ordered 4 cans of Crisco from this company. When the package arrived all of the cans were dented and 2 of them were split so bad I had to find containers to put the Crisco in. I will never order from this company again.No, I did not contact them. I want nothing more to do with them.
Aubree M.
Horrible experience. Box came with one trail mix completely opened and exploded in the box. The other one was in tact but covered in debris and abut to open itself. Sent picture to their customer service asking for full refund. I WILL NOT buy from there again. Hopefully customer service responds.
Kelly R.
My bread arrived in an old meat box with the packing tape stuck to the bread bags. This create large rips in the two of the 4 loafs and the bread had been exposed to the elements to and who knows what else before arrival. No invoice, slip or instructions on how to return it. Almost 24 hours later and no response from customer service. I’m sure the bread is fantastic but can’t eat it because of poor packing/shipping.
SW
Never received my $108 order. Would not refund
Response from ShelHealthMar 1, 2020
The person placed 3 orders. Two of which had no issues. For one order, the tracking information showed the order was delivered but the person claimed they never received it. We opened a claim with the UPS, and they denied the claim, saying they delivered the order to the address provided.
Ahmed A.
They can't deliver to certain countries for example Saudi Arabia. You will lose the shipping money when the product is back to them. I don't recommend. I had to edit to reply to their false reply. I provided full details of my address and I receive things from Amazon and other online shopping sites without any problem. Take care of them. This is my third edit of the review, they even questioned my experience by telling Trustpilot that my review is fake. I provided Trustpilot with all documentation that proves my experience with them, so my review is still online.
Response from ShelHealthFeb 25, 2020
The customer provided us with the wrong address. We shipped the order and the order was returned to us because of the insufficient address. We issued the customer a refund for the product but not for the shipping fee because we already paid the fee to the USPS to ship the order and, as outlined in our return policy, shipping fees are non-refundable.