Sheet Music DirectReviews of sheetmusicdirect.com

Response from Sheet Music DirectJul 13, 2022

We're sorry to hear you were not happy with your experience. We try to be very transparent about what our subscription offers, and the fact that downloads/prints carry an additional costs, but please send us an email at [email protected] and we'd be happy to refund you if you feel this was not the case. Best, The Sheet Music Direct Team

Response from Sheet Music DirectAug 31, 2021

We're sorry to hear you were unhappy with your recent purchase. We do offer a 100% money back guarantee for any time our customers are unsatisfied with a purchase for any reason. Please pop us an email at [email protected] and we will arrange this. Best, The Sheet Music Direct Team

Response from Sheet Music DirectJun 9, 2021

Hi there, We're very sorry to hear you were unhappy with your purchase. We do offer a 100% money back guarantee, and are always happy to fully refund orders if you are unhappy with any arrangement you have purchased (for any reason). Please do pop us an email at [email protected] and we will arrange this for you. Best, The Sheet Music Direct Team

Response from Sheet Music DirectMay 20, 2021

Hi Susan, Sorry for the problems you have experienced. We've since released an update to our iPad app. Please download this from the app store, give it a try, and let us know at [email protected] if your issues persist. We'll be happy to help! Best, The Sheet Music Direct Team

Response from Sheet Music DirectMay 20, 2021

Hi Crystal, sorry to hear you experienced an issue whereby your PASS subscription was charged twice. This shouldn't have happened and it sounds like you've been refunded for the duplicate charge. If this is not the case, please email us at [email protected] and we'll be happy to assist. Best, The Sheet Music Direct Team

Response from Sheet Music DirectJul 14, 2020

Hi Gregg, We're very sorry to hear you were not happy with your recent purchase. We have a 100% money back guarantee if you are ever unsatisfied with a purchase from Sheet Music Direct. Please pop us an email at [email protected] and we will arrange this immediately. Best, The Sheet Music Direct Team

Response from Sheet Music DirectAug 20, 2019

Hi Hannah, We're really sorry to hear you had problems cancelling your PASS subscription. Could you please email us at [email protected] with your details and we will ensure your subscription is cancelled asap and you are refunded for any charges applied. Many Thanks, The Sheet Music Direct Team

Response from Sheet Music DirectJul 1, 2019

Hi Sonia, We're sorry for the problems you have experienced here. It looks like you had two accounts, one with a typo in the email address which caused this problem. We have rectified the issue and you should have an email from our customer service team to this effect. We apologize for any inconvenience you have experienced here, and we hope to be of service to you again in the future. All the best, The Sheet Music Direct team