Shaver Outlet, Inc.Reviews of shaveroutlet.com

So not order from them. Returns you must pay for postage.

I ordered two replacement comb guards for an electric hair clipper. It was unclear whether the parts would fit my model or not. One did and one didn’t, and so they canceled my entire order. The tone of their reply felt like a reprimand, that I should’ve read their information more carefully. It felt like they didn’t even want to be in business.

here's the deal. on oct.30 i received an e-mail telling me my credit card was charged $5.43. a couple minutes later i got an e-mail saying it was declined. a few hours later they tried billing me again, again declined. my credit card co. contacted me to verify the charge, now i have to wait for a new card. don't know how these yaa-hoos got my number, but i would highly recommend you don't buy ANYTHING from them

bought parts for my shaver, parts are ok but, paid for 2 and only received 1. tried to contact them...no reply, no nothing, lost my money!!! i got the feeling that, at the other end, wen they receive replys they go, HA-HA-HA... ho woaw, instead of trying to help me , you reply saying that i am to dumb to write the correct email adress...maybe the dumb one is the one that ship my parts and cannot count up to the number 2... if you dont like bad reviews, dont answer like this and start working on your employes...

I needed a replacement charger for a shaver. The aftermarket versions sold on Amazon claimed to be compatible, but many reviews confirmed that they in fact were not. But Brian at Shaver Outlet knew exactly what he was talking about and promptly shipped me the correct charger. A first-class professional.

May a purchase did not like, said it was used, was returned back. I did not see on their site no returns. Will not recommend or purchased anything from this company. They don't stand by their products for customer satisfaction.

This was a great service!!! I had an 18 year old Braun that the motor and batteries died. Didn't think repair was even an option until my wife found Shaver outlet. I was on the fence about repair vs new shave. I called and talked to Brian and he walked me thru troubleshooting the problems. He diagnosed the issue and told me he could fix it. We also discussed a new shaver that he recommended that was like my original. I decided on fixing so I sent to him the shaver on Friday March 8th and I have it back today March 13 and it works perfect!! Thank you Brian for all your help and knowledge. I will certainly return for any shaving needs that I have. So glad to have my Braun fixed like new.. Thanks again Brian!!!!

I debated buying a new Series 9 or reviving my Braun. My old shaver works fine when plugged in, but the batteries no longer charge. I decided to invest $60 to refurbish my shaver with a new circuit board and batteries. I watched the installation video on this very page, the only instructions I was provided and carefully followed each step. No dice. Does not work. At all. When I replaced my old circuit board, it works fine plugged in. When I examined the new circuit board, I noticed significant burns on the front and back. I called shaveroutlet to report the problem and they blamed me for not removing a tiny blue adhesive from the circuit board that resulted in the short circuiting of the unit. They offered no further support and refused any refund, despite that nowhere in their instructions did they make any mention of the blue adhesive. So I'm out of luck and out of $60. Do not buy. Do not trust. Horrible customer service.