Shaver Outlet, Inc.Reviews of shaveroutlet.com

Sent them my shaver for repair with a packing list of what I sent them. When I got my shaver back, the foil guard was missing. When I called and wrote them, they took no responsibility for the missing item and suggested I didn't send it or I lost it when I packed it. Sorry, no chance. They sell the missing item for $3.99. After telling them I needed a cap and a new foil and cutter, Brian said he would sell me a new foil and cutter and would "throw in" the cap. When I asked him to throw in free shipping, he ignored my request.

Last year I was looking for an electric razor for my husband, and I wanted to patronize an American company (NOT Amazon) and was pleased to find Shaver Outlet, based in Florida. I also wanted a product made in the USA, and Wahl is in Illinois. I ordered the Wahl Bump-free rechargeable razor, and it worked great, which is impressive because his beard is very coarse. Recently the foil on top became scratchy to the point that he couldn't use it, so I contacted the company. They responded right away with information about the razor and a link to the replacement parts I needed. My order shipped right away, and when the parts arrived my husband easily installed them, and the razor is as good as new. In a time when good customer service is rare, this experience was a breath of fresh air!

Product ordered, paid for and not received.

My order shipped promptly and fits my razor perfectly. Definitely recommend!

Easy to navigate.

USPS shipping number provided by Shaver Outlet in order confirmation was invalid. Contacted customer service for clarification.

Wonderful experience and repair. Was able to repair a razor I really like and have had a long time.

Recently lost the guide comb for a very expensive brand new remington shaver, and was unsure if I could order just that part. Sure enough they had it in stock for like $10 plus shipping and I was overjoyed with the purchase, but about 12 hours later I found the original one and contacted their customer service to try and cancel my order. They did so quickly and without hassle and gave me a full refund. Excellent customer service and selection of replacement parts.