ShareWellReviews of sharewellnow.com

I was hesitant to pay for something like this at first, but honestly ShareWell has been worth the money for me. The groups feel real and supportive and I always leave feeling a little better than when I logged on. It’s helped me through a really lonely period and I’m grateful I found it.

Sharewell marketed themselves as a platform that prioritizes making mental health services accessible. Instead they have taken advantage of a vulnerable customer base by increasing prices with no prior notice and making access to essential support groups practically impossible. They made their services free to boost their user base, and once that was achieved they priced out those same people. Take your money elsewhere. This is a company that cares about their bottom line, not mental health.

This company betrayed the trust of the community that built itself on their platform. They created an unannounced paywall that blocked the subscribers from their daily support. The CEO admitted that they did not consult any mental health providers before doing this. They are greedy, dishonest, and dismissive.

This company does not care about people with disabilities and, its no longer a good platform

I've been a member of ShareWell for the last 9 months or so. It has been a wonderful experience. I've gotten a lot of support from my peers, been able to get help navigating and working thru trauma I've experienced. HOWEVER, due to very recent changes, without any kind of communication beforehand, ShareWell has suddenly implemented a very STEEP cost to access support groups and strictly limiting the once free sessions, led by people who are NOT paid. For the groups that have always been free on ShareWell, the people hosting groups have volunteered their time. Some have spent hours of time preparing, planning out and structuring their sessions for each day. Some, have rotating hosts, based on the same exact structure of the group, to make sure it's available for their peers. There are those of us, who are disabled, live in poverty, who are very isolated and don't have help, others have lived thru traumas, or mental health struggles and we have built these support groups into our daily routines. The sudden price tag, with very high costs, is a betrayal of trust to the members of this platform. I can understand needing to generate funds in order to invest in the growth and continuance of ShareWell however, this could have been rolled out in a much better way. ShareWell has developed a strong platform of reviews, testimonials, and hard work put in by those of us who were not paid. By pulling the rug out from under us like this, it's not just a betrayal of trust. It's showing the members of this platform, who have devoted time and energy into growing this platform as well, it shows us we are just "guinea pigs", the testers, and now we don't matter. I'm very disappointed and suddenly feel displaced, from the Mental Health support platform I had grown to trust.

I purchase HSA Sharewell, they mentioned they will cover everything for a family and my deductible is $3000, but once I started submitting the medical bills and fees they said that plan for which I pay $700 per month only covers the screening for STDs and Drug abuse, which I do not need, I need my money refunded. This company is a scam stay away from this

I have had mixed experiences with Sharewell. Hosts appear to lack basic training. I had a host today try to talk through the entire meeting about herself. I had to ask her to allow people to speak. Hosts stop showing up.to.their Groups. It's free. Hosts aren't professionals. But they should be trained in basic skills to create a safe space. I have left Groups feeling traumatized and emotionally abused. I have also had a few good experiences.

Being new to Sharewell, I had lots of questions. I spoke with Jaclyn for over an hour with questions about coverage, prescriptions, office visits, emergency visits and how to submit claims. She was very patient, very professional and a pleasure to talk to. I got all my questions answered in detail, and she even went beyond the call of duty by submitting a claim on my behalf to be processed pronto. Excellent experience!