ShapessyReviews of shapessy.com

This place is a scam...after I ordered here I got three mysterious charges

Well just got my waist trainer nd not happy with it. DO NOT BUY FROM THEM. DO NOT WAIST UR MONEY. I got something different from what I was shown. Never again am I buying from them.

yall are scammers. GIVE ME MY WAIST TRAINER OR IM SUEING. dead ass im not playing. yall dont get to pick and choose when its time to give me my order it has been 2 weeks now ive tried to call and no one pick up which is terrible costumer service you guys need to stop wasting peoples time and that goes to everyone else yall are doing this too. i will sue if this is the case dont play with me. i should have ordered from amazon if this was the case.

Horrible customer service they just give you the run around. I’ve made atleast 15 calls and emails trying to get a resolution. To begin with It took almost four months to receive my orderS even with paying for shipping when I did finally receive the butt lifter it was super tiny. I ordered a a 3XL US (I am typically a XL/1X but ordered up just in case) The measurements for the butt lifer on the Shapessy size chart says bust: 44.8-48 inches, waist: 37-40.1 inches and hips: 47.2-50 inches. I measured my item and it was 16 inches for bust, waist and hips. I contacted customer service on 7/29 about this issue. They offered me a 20% refund or store credit which is not fair I need a complete refund after dealing with this nonsense for months! They use their favorite line “ We will send you concern to the Fufullment team and update you ASAP. I attached pictures and all my evidence. On 8/2 I sent another email explaining my issue with pictures and was told the fulfillment team is aware of my concern. Now it is 9/7/20 and I just tried to call twice in which no one answers yet they are supposed to be open 24/7. This company gets their product from a third party they don’t even make their own products. Scam scam scam. Let’s not forget to mention your speaking to a customer service rep in another country at their home (one call I heard a rooster going off in the background, one time there was a baby crying in the background) I’ve asked to speak to a manager in which they are never available, one rep admitted there wasn’t a manager. I have pictures of proof too. This company is a s*** show.

30 DAYS & COUNTING (excluding wkends) Horrible company to deal with!! I had placed my order June 27 and still have not received anything. I have tried the customer service help line several times and always get a recording that my call can’t be completed. After several emails regarding the location of my order, I finally received a generic response stating to utilize the tracking system. (Which is totally useless) Apparently my shipment has not moved since July 2. They keep emailing me asking “how much do I love my Shapessy” I CANNOT TELL YOU BECAUSE I HAVE NOT RECEIVED IT!! The customer service is pathetic, to say the least. Do not even consider ordering from this company. I truely wish I had read the reviews before ordering. WORST COMPANY I HAVE EVER DEALT WITH.

Horrible this company is horrible no integrity at all. They sent me an item but usps returned it back to them, so I asked for refund and they wouldnt give. Eventhough they had the item. They lied so many times I couldn't even count. They are very dishonest. They said we will check on it and call back but they never call back. Just horrible. Do NOt buy from this place. No integrity at all. They need to go out of business. Please so not buy from them. We need to be believe our bodies are Devine and love our body as it is.

I wish I knew about this Trustpilot site before I entered business with this Shapessy. The Customer Service is, as everyone has stated, TERRIBLE. I am in the midst of trying to get a refund but just know I will have to proceed through PayPal. I have returned my items to Shapessy and I just know they are trying to run me around to get me to forget claiming for my refund. I will not quit until I receive my refund. Please beware if you are thinking of dealing with this Shapessy Company.

This company is trash. They dont tell you they ship from China which currently is taking about 3 months!!!! The customer service talks over you And just keeps repeating the order is on it way you cant get a refund!!!!!