ShapessyReviews of shapessy.com

Today I purchased two items and then noticed I had an offer of 25% off in an email and I emailed to ask if I could have that applied retroactively and Sheena helped me out today she was beyond polite and applied a credit to my credit card. Great company!

After a mistake on my part, Sheena went above and beyond to make sure that in the end I am finally getting the waist trainer that I'm so excited to try. She has been the best. So sweet! Thank you, Sheena!

Very patient and helped me understand the billing question I had.

Sheena was very patient with me. She corrected a couple of issues, made what was wrong, right. Thanks for your kind representative. JM Adams

On Jan 5 I placed an order with Shapessy and was calling to inquire if my order had been shipped. I signed up for text message alerts when the package was shipped but never received any notifications. I also sent an email to shapessy but did not receive a reply. So I called customer service and got an agent right away. Sheena was pleasant and gave me the information I was looking for. If I need anything else I will definitely call customer service. They even call back and leave a message.

I called to exchange as I got a size too big. Ms. Sheena was professional, friendly and made me one happy customer with my request. Waiting anxiously for my new and correct size. Thank you for your service.

I made a mistake and put my neighbors address as my shipping address, and they sent it back to the company, so I went to the post office and they stated, they will send it back as not accepted, after I called and spoke to Sheena, she was very helpful every step of the way. I am looking forward to receiving my waist belt.

I love how they are aware of everything and love their coustumer service as well 💗