Paulette
I never received my order
I never received my order. They refused to issue a refund. I contacted my bank as others should do to dispute the charge. Put scammers out of business!
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Shapessy (shapessy.com) has 166 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Paulette
I never received my order. They refused to issue a refund. I contacted my bank as others should do to dispute the charge. Put scammers out of business!
Lacy L.
Terrible, terrible, terrible. DO NOT BUY FROM HERE! They ultimately sent me a waist trainer and the zipper broke and I asked for a refund and they sent me ANOTHER waist trainer and did not give me a refund! what kind of scam is this? It took more than a month to receive my first waist trainer and it was cheap quality. I hope this place runs out of business. Total scam/cheap material.
Sha'Ri E.
I just received my item after waiting almost a month from purchase which is horrible! The site states standard shipping is (4-8 business days) which is bogus! The product doesn't fit me well! I will never ever buy from this company again - my item was shipped out of Yiwu, China!
Kay P.
I still haven’t received my waist trainer and I ordered it on November 28th and it is now 2021 January 5th it’s been almost 5 weeks , they provided me with wrong information about my shipping information because when I emailed USPS about my tracking number they said it’s not even in their system , I’m STILL waiting for my package. would’ve give them better rate if I had received my package and wasn’t lied about my information.
Melissa M.
I only gave them a star because I had to, to write a review. I received my order and it was clearly not going to fit just by looking at it so I sent it back. They informed me I was not going to get a full refund because they have a restocking fee. I did this on November 17th. It is now January 2nd and I have yet to see that refund after numerous communications. Company is full of suck!
Zakia C.
Still waiting on my merchandise to arrive. If I had known they were shipping from China I would have never made the purchase. They sent me a coupon to be used on future merchandise for the inconvenience but if I never plan to shop with them again the coupon is of no use. Very disappointed with how long it’s taking to get my purchase.
Response from ShapessyNov 30, 2020
We understand where you’re coming from Zakia. I must agree with you, a long wait is definitely unacceptable! Please give us a chance to help you with this and feel free to email us at [email protected] .
Lifestyle F.
They are dishonest in their shipping times. They blame covid for delays in shipping but its a lie. The stuff is coming form china. They lie about the shipping time. Update: I got the product late. However the quality is very good and I am happy with the product itself. Please be transparent about your shipping times so that the customer can plan appropriately.
Response from ShapessyNov 30, 2020
Oh my! I am so sorry if you feel that way. We're headquartered in Delaware and we ship from there. However, we also have different warehouses in Europe and Asia wherein we are shipping from these warehouses if the item is out of stock in the US. We can look up your shipping status further, please give us a chance to make things right for you. You can email us directly at [email protected] and we will be glad to help.
Cathryn Lepka S.
This is the 1st time I have ordered from Shapessy and I won't EVER order from them again! When I Googled them, the address was from the East Coast; however that is NOT true....MAYBE the FAAAAAR East!!! I'm pretty sure they ship from the FAR east. I ordered on October 19th and I received notification that "standard shipping 4-8 business days" I sent an email regarding my shipment. According to them there would be a 2- 4 day delay on shipping.....NOT TRUE!!!!! NOW I have a 7-21 day shipment date......WHAT!!???? DON'T but from Shapessy....no matter how cheap they are!!!! It's not worth it!!!!
Response from ShapessyNov 30, 2020
We really apologize for the delay of your shipment Cathryn. I understand that you have contacted us over and over again just to get the status of your order and end up being provided different information. We still aim to provide you with the best shopping experience, you can email us directly at [email protected] . Let us work on this together to check on your order.