ShapelyReviews of shapelyco.com

I had ordered my bras march 22 and I’m still waiting on my order and it April 22. I have been contacting them and I only keep getting the same email reply no person finding out the problem and know way on finding how to get my money back

These bras are a waist of money. They don't fit, they don't hold you up as advertised. Their too small waist of money and they don't accept exchanges.

Worst customer service ever, takes forever to get back with you. Will not refund my money. Measurements are completely wrong on the website. They say they will let you exchange it, but the shipping cost. It is equal to the amount of one bra and with the inaccurate sizing chart you don’t know how to accurately get your size I have filed a complaint and asked for a refund with my credit card company. The last contact I got from them and they said there was nothing wrong and that I couldn’t exchange it or refund it don’t do business with them.

Total scam. They take forever to get which would be worth it if the product was what they advertised but they are not. They don't fit correctly anywhere. I am a DDD in every bra I try on in a store but with this company I don't fit into their size F. It is too small, but I needed a bra thats why I bought it so I had to shove myself into them. They say no wires, bull the wires poke out after 2 washes. This is a trash company and should be fined for their commercial that is pure fiction.

I ordered 2 bras for myself a black and beige one. I placed the order on 02/21/25 and didn't receive them until 03/08/25. When I opened the package as soon as I looked at the black one I knew it would not fit, the cup size was too small but the label in the bta had the correct size that I ordered. The beige bra was correct but the boning on the side was already poking thru the material. So I reached out to them to return for a refund and they told me they had to review, could take 48 hours so I waited. After 48 hours I received an email requesting pictures so I sent pictures. Today is April 4th, I just received email stating that they reviewed my case and it was delivered correctly. All they offered me was 20% off my next order. I have two bras that I cannot wear because one is too small and one is damaged.

I been waiting to hear from them about getting refund this company is the worst company I ever purchase from the bra is horrible fit two big and bulky other bra brands I wear same size with no issues. This company is ripped off you will not get refund they try offer exchange. Do not purchase from them. Poor brand stay away.

Ordered my bras March 4 today is March 25 still haven't received them. They lied talking about they sent them out(most likely a fake tracking system. They stole my 45 bucks. Ladies stay away order from lane and Bryant or torrid

Worst bra I have ever bought, doesn’t fit properly, and within a few weeks the shape is completely distorted and the wire is already poking out. Have sent an email and followed up and no response for over a week even though it says a response in 48hrs. Don’t buy from them, complete rip off.