ShapelyReviews of shapelyco.com

1.9645 reviews
Clothing & Underwear
447 Broadway, New York, New York

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Shapely

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About Shapely

We specialise in figure sculpting, ultra comfortable shapewear!

Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: shapelyco.com
Website: shapelyco.com
Category: Clothing & Underwear
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Gill D.

Jan 22, 2024

If you value your vagina don't buy off these crooks!!!

Wish I'd read these reviews first. Body suits came and I tried them on. The thong pattern piece is cut the same front and back so (I wore them over garments for hygiene purposes) they floss your labia like a 17 year old boy practising muff diving. Not to mention the thrush and friction burns I could envisage if worn for any longer than five seconds. Add to that the hook and eye fastenings with really chunky seams and METAL hooks that sit right over your urethral opening and clitoris. Ive heard bondage has had a comeback but there is only one way these hideous contraptions have been designed- by a man. The compression is none existent, there's no lift and no shaping and I went from having no waist rolls or folds to a I f creates and wrinkles due to the poor make and construction and cheap material. Literally daylight robbery. I can see form here they refuse to refund but I would happily record myself burning them on a fire to sacrifice them to the goddesses of all that is holy in order to "prove" their zero value. 30% refund- that's criminal- happily club together with you all to raise small claims against the sale of goods act. This business should be taken down and any influencers and platforms advertising need to be sued. The lies you can get away with in this day and age to make a fat buck off some Chinese sweat shop, child labour and polyester astounds.

Response from ShapelyFeb 3, 2024

Hi Gill, We sincerely apologize for the discomfort and inconvenience you've experienced with our products. Your feedback is crucial, and we appreciate you bringing these issues to our attention. We have already reached out to you to discuss your concerns further and find a suitable resolution. Your satisfaction is our priority, and we're committed to addressing your needs. If you have any additional feedback or questions, please don't hesitate to share them with us. Thank you for your understanding. Kindly, Shapely Team

About Shapely

We specialise in figure sculpting, ultra comfortable shapewear!

Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: shapelyco.com
Website: shapelyco.com
Category: Clothing & Underwear
Location: New York, New York
Listed on Five Star Index: 2026

Shapely reviews

Showing 481 reviews with 1 star · Clear filters

Clare W.
Jan 26, 2024
Stay well clear!
Stay well clear!! Cheap, flimsy products, really disappointing in comparison to other companies and when I contacted them to return they said they don’t do any refunds (even if you follow their advice and try on over underwear etc) and will only offer store credit or an exchange.
Response from ShapelyJan 31, 2024
Hi Clare, We appreciate your feedback and understand your concerns. Our team has been in touch with you to address the issues you've encountered with your order. We've provided potential solutions and are ready to assist you further. If you have any additional questions or if there's anything specific you'd like us to address, please feel free to reach out to our customer service team at [email protected]. Your satisfaction is important to us, and we're committed to resolving this matter to your satisfaction. Thank you for your understanding. Kind Regards, Shapely Team
Tracey T.
Jan 23, 2024
I need a contact number
I need a contact number, I ordered a body suit this morning but the wrong address was put in. I need to speak to somebody ASAP.
Response from ShapelyJan 31, 2024
Hi Tracey, Thank you for sharing your feedback. Upon checking, we have promptly resolved your concern. If you need further assistance from us, please feel free to reach out to us at [email protected]. We're here to help! Best, Shapely Team
Katie N.
Jan 23, 2024
Don’t believe Instagram
Don’t believe Instagram, these body suits don’t slim you down like they say they do. It just holds stuff in place. I studied these videos so much which made my purchase two. Wish I hadn’t bothered, sadly aren’t as magnificent as they make out.
Response from ShapelyJan 31, 2024
Hello Katie, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We value transparency and strive to provide accurate representations of our products. If the item falls short of what you anticipated, please reach out to our customer service team at [email protected], and we'll be happy to explore potential solutions for your concern. Yours truly, Shapely Team
Gill D.
Jan 22, 2024
If you value your vagina don't buy off these crooks!!!
Wish I'd read these reviews first. Body suits came and I tried them on. The thong pattern piece is cut the same front and back so (I wore them over garments for hygiene purposes) they floss your labia like a 17 year old boy practising muff diving. Not to mention the thrush and friction burns I could envisage if worn for any longer than five seconds. Add to that the hook and eye fastenings with really chunky seams and METAL hooks that sit right over your urethral opening and clitoris. Ive heard bondage has had a comeback but there is only one way these hideous contraptions have been designed- by a man. The compression is none existent, there's no lift and no shaping and I went from having no waist rolls or folds to a I f creates and wrinkles due to the poor make and construction and cheap material. Literally daylight robbery. I can see form here they refuse to refund but I would happily record myself burning them on a fire to sacrifice them to the goddesses of all that is holy in order to "prove" their zero value. 30% refund- that's criminal- happily club together with you all to raise small claims against the sale of goods act. This business should be taken down and any influencers and platforms advertising need to be sued. The lies you can get away with in this day and age to make a fat buck off some Chinese sweat shop, child labour and polyester astounds.
Response from ShapelyFeb 3, 2024
Hi Gill, We sincerely apologize for the discomfort and inconvenience you've experienced with our products. Your feedback is crucial, and we appreciate you bringing these issues to our attention. We have already reached out to you to discuss your concerns further and find a suitable resolution. Your satisfaction is our priority, and we're committed to addressing your needs. If you have any additional feedback or questions, please don't hesitate to share them with us. Thank you for your understanding. Kindly, Shapely Team
Kathleen K.
Jan 19, 2024
Do Not Buy From This Company
I purchased two ineffective bodysuits, compression shorts that don't go past my calves, and a strapless bra that is more akin to nipple covers. The website falsely claims easy returns. Customer Service denied my return request for hygiene reasons, despite not trying on all of the items and following their policy with regards to wearing underwear. They offered an exchange, which is contradictory- if hygiene is a concern, then why even offer to exchange? I declined the exchange due to poor quality and limited selection. They then proposed a gift voucher, which I found unacceptable as I would not gift from this company knowing how bad the products are. I was then offered a mere 30% refund, contradicting their 100% guaranteed return claim. The return postage terms are unclear, and it's uncertain how their UK/US-only return policy applies to my international delivery (UAE). Overall, the company appears to avoid honouring full refunds.
Response from ShapelyJan 25, 2024
Hi Kathleen, We appreciate your feedback, and we sincerely apologize for the inconvenience this has caused. Upon checking, your issue has been resolved. If you have any further concerns or questions, feel free to contact our support team at [email protected]. We value your satisfaction and appreciate your understanding. Kind Regards, Shapely Team
Katya
Jan 16, 2024
Absolutely shocking customer services…
Absolutely shocking customer services was told I cannot get a refund but asked to exchange instead. 3 weeks ago I sent the product back for an exchange and absolutely no response. We have legal rights as a buyer for a refund if the sizing is not right. Disgraceful company I have emailed several times and still nothing. *AVOID AT ALL COSTS!!!*
Response from ShapelyJan 31, 2024
Hi Katya, We sincerely apologize for the inconvenience you've faced. We understand your frustration, and we're committed to resolving this issue for you. Please accept our apologies for the delay in processing your exchange. Upon checking, we have already resolved your concern. Your satisfaction is our top priority. If you have any specific concerns or additional information you'd like to share, please email us at [email protected], and we'll address them promptly. Thank you for your patience, and we appreciate your understanding. Best regards, Shapely Team
DI
Jan 11, 2024
Not worth the money
Not worth the money! i ordered 2 bodysuits but they honestly make zero difference if i try on clothes with or without them. don't waste your money. If i could put zero stars i would have.
Response from ShapelyJan 14, 2024
Hi, We're sorry to hear that our bodysuits didn't meet your expectations. We appreciate your feedback, and we're here to assist you further. We're eager to have this resolved for you. Please allow us to address your experience, kindly reach out to us at [email protected]. We value your input and are committed to making things right. Thank you for bringing this to our attention. Kind Regards, Shapely Team
kim J.
Jan 10, 2024
Please don't order anything they dont…
Please don't order anything they dont let you return anything and they don't give you your money back its just a rip off.
Response from ShapelyJan 14, 2024
Hi Kim, We're sorry to hear about your frustration. We strive to provide a positive shopping experience, and we're here to address your concerns. Our return policy is in place due to hygiene reasons, but we want to find a fair solution for you. Please contact us at [email protected], and we'll work to resolve this issue promptly. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Shapely Team

ShapelyReviews of shapelyco.com

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About Shapely

About these reviews

More in Clothing & Underwear, New York

AlHaya Fashion

Proper Cloth

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Shapely reviews

Stay well clear!

I need a contact number

Don’t believe Instagram

If you value your vagina don't buy off these crooks!!!

Do Not Buy From This Company

Absolutely shocking customer services…

Not worth the money

Please don't order anything they dont…