ShapelyReviews of shapelyco.com

Unfortunately can’t comment on the quality of the items as these took 19 days to arrive! I contacted the company to ask where the delivery was it had been specifically ordered for a wedding. No apology/ no explanation or info. When it finally arrived (this morning), there is a second label over the first one suggesting this has been lost in transit? I have contacted customer service a number of times and can\t believe how awful it is. They flatly refuse to accept returns - even though I sent photos of the items unopened as soon as they arrived. This is their mistake but they won't accept any responsibility. Every other review suggests the same so be careful buying from them in the first place!

I spent over £70 and nothing arrived so not sure looking now if this is a real company- so disappointed needed the order for my daughters wedding in 3 days time!

If only I could give zero stars! These items are a joke! Three weeks for delivery first of all. Then rolling about laughing after I tried it on. Has the designer of the thong bodysuit seen a human body 🤣🤣. The thong piece is so long that it is also a thong at the front and the ‘support’ doesn’t start til above umbilicus height. Think mankini and you’d be right. Then it says store credit only. Credit to buy what? More substandard merchandise! No thank you. It’s some business plan. Make crap. Deliver crap. Have a crap return policy. Make sure customer has no wish for store credit for other crap! Customer bins crap and chalks the purchase up to a crappy mistake! Crappy by Shapely!

DO NOT BUY! I really wish I had researched this company before purchasing! You don’t have to look far to find many unhappy customers. My suit took weeks to come with no idea when it was coming. When arrived it is not fit for purpose because it is way too long in the body for me. Now they’re saying no refunds, only exchanges! I don’t want them. To be honest if they did fit I didn’t feel they were good quality anyway. I have read their returns policy and it is so contradictory! In one sentence is states returns are free, In the next it states customers are liable for return postage. No return labels or address to return them to. Sort it out shapely or you won’t be in business much longer! Thank you for your reply Shapely. Yes you have given me a 30% refund, which is better than nothing however my views of your company and return policy still stand and I hope people are wary about ordering from you.

Do not buy! Sizing is terrible… I returned at my own cost (parcel has been signed for) but now I cannot get any response

Items took forever to send. Arrived today and shaping is terrible,. It's like wearing a tight vest - no change to body shape or "snatching" of waist at all. My bad. Should have researched more. take it from me - not worth buying.

I have been trying to send back items that I ordered for a wedding in April that arrived too late !!! Nobody replies to you !! Please please please DON’T order from this company they are a nightmare if you need a resolution to a query I’m still waiting despite numerous emails !!!!

I ordered and it took nearly 3 weeks to arrive with no tracking information. I just don’t see how that length time is acceptable. Tried to speak on web chat and it took 8 hours to get a completely unhelpful reply. Actual shape wear does very little and only now do I see they don’t do returns only credit. So much so for the ‘easy returns’ promised on the home page. Don’t fall for the glossy website, all totally rubbish