ShapelyReviews of shapelyco.com

I ordered two shapewear back in May the 20th. It's 29 June and I still haven't received my order and when I track it , it says in transit since June 6. There has been no further updates since then. I've been emailing them back and forth with not satisfactory response. I don't recommend them at all.

Ordered on the 26th of May. Still nothing. If I ask to track they send me Chinese tracking.. really should have checked the reviews before I paid money. Didn’t even realise it is coming from China. They look like they are in Durban.

I placed an order before reading the reviews on here and not properly checking the website. I decided to reply to my order email saying I wanted to cancel my order, which I did within less than an hour after ordering. The website has a nonsense policy saying that you can't cancel an order as they want to get it to you asap. Also, they say they can't give you a cash refund for returning an item as they are a small store. This is in total contravention of the Consumer Contracts Regulations. I think I now have a long road ahead of me unfortunately.

Products horrific quality. No “sucking in” at all. Complete and utter waste of money. AVOID AT ALL COSTS.

Tried to order, message to say my shopify code was wrong so had to use Apple Pay, payment refused but then I Got a suspicious looking text from ‘(my bank) fraud’ telling my I would get a text from a number with Instructions on how to respond to the failed attempt, quickly followed by a text from the number stating ‘ (My bank) Fraud Alert: Possible unauthorised transaction on card ending XXXX’ and then telling my to reply to stop my card from being blocked. Nothing on my banking app or online to say my card or account is at risk.

Absolutely rubbish product and horrible customer service. Bought a product in april, which i only managed to use this week and it broke as i tried to take it off. sent details to customer service who refused to do anything. There are cheaper and better alternatives available online and on the high streets. dont waste your time on this scam of a company.

For a company that does shapewear “with you in mind” just know that black women aren’t included. I bought their darkest photographed nipple colours and when they arrived they were a completely different shade and the colour of a tanned white woman. This was their darkest shade so their shade range is pathetic and they false advertised it to make it look darker. They said they are fully aware that different lighting can impact the colour of their items but that wasn’t their intention. I want to know how when the two colours are so far off. After showing them the pictures they said the item is correct because it has the right label.. the audacity! What arrived looks nothing like the photo and if it had done I never would have bought it. The best they could offer was a 20% discount to buy other products from their shop! Your shade range is rubbish, I’m not going to use a product I never would have bought in the first place. This is your fault, I want my money back because you can’t take your photos in accurate lighting!

Dreadful customer service Slow delivery Never again