ShapelyReviews of shapelyco.com

Never received my product and took my money!!!! Don't trust this company. Paid for the shipping protection and everything. Then the tracking number said my order couldn't be completed but my shopping protection was delivered. SAVE YOUR SIXTY DOLLARS!!! DO NOT TRUST THIS COMPANY!!! Update: They offered to reshipped my order if I paid then an additional $10.99. So basically they get to charge another person $60 dollars to send them the products I paid for and will not refund me. So the website is shapely.com not Shapedlyco.com This review is being tied to Shapedlyco.com and has nothing to do with that company. DON'T GO TO SHAPEDLY.COM!!! THAT IS THE SCAMMING COMPANY.

I can’t believe I didn’t research before I bought two. This is a SCAM the bras are worthless. You will not be able to return any of their items because their policy states the product has to be faulty or destroyed. It doesn’t matter if they don’t fit. They state you have to request a refund before the product production has been completed. You can’t even make that make sense.

Wish I had read the reviews before ordering this poor produced China made product. YOU CAN NOT RETURN even though they say you can. This place should not be allowed to be a business. They are a scam. Charge ridiculous prices for porely made p roducts

I wish I had taken the time to look up this business before purchasing from them as I probably would have saved myself a wasted £40. I was taken in by the marketing to try out their bodysuits, falsely under the impression that if I wasn't happy, I could return the items for a refund. Something their website and marketing makes abundant use of is the idea of "easy returns" and that you have "30 days to return or exhange". Great I thought, where's the risk?! Unfortunately upon receiving the items, I was very disappointed with their quality and fit. The fabric feels very cheap, the fit was not good (poorly proportioned), the design off: just poor quality all round. I'm not sure I'd pay £10, let alone £39. Upon emailing to ask for a return, I find out they do not offer cash refunds. Do I want an exhange or store credit they ask? No, I absolutely do not because their limited range offers nothing else but bodysuits and given the quality, I would not want to give anything else a chance anyway. So essentially, I am out of pocket with a couple of bodysuits I don't like and very unhappy and annoyed at myself for blindly trusting this business to deliver a quality product and service. I find their marketing deceptive around their returns policy and their products below standard. Do I have anything positive to say? No.

This company is 100% a scam. They refused to process a return for me giving all sorts of excuses that undermined their own returns policy. I emailed them with screenshots of their online policy that is able to customers and I was met with a barrage of conditions under which returns would be processed. Once again, they expect you to return items with labels the items do not even come with. It seems as though the staff in office have no clue what their policies are, how to support customers or how to actually solve the issue a customer has- they seem to respond with emails that do not answer your question. I am still awaiting g my refund despite emailing three times and showing them proof of posting and photos of the items being delivered. They conveniently have no phone number for customer care. This company needs shutting down.

Same complaints as others here. Wish I could reach someone to exchange or refund. Email seems to be fraudulent. I wish I could get the word out so they could stop advertising and taking money from people. Unfair business practices here. Product quality is sub par. Do not buy.

This company deserves no stars. First the item wasn't delivered directly to me. A neighbor down the street found it in their mail box. Then when I tried the bra on, it was no way a 40D. The cups were so small. After sending multiple emails they replied back "Due to the nature of your order and after careful review of your return request, we regret to inform you that we are unable to accept the return. Our records confirm that we shipped the correct size as per your order." I didnt say the size was incorrect, it does not fit a D cup at all more like a B. When I replied, I received an error message that I was marked as spam and my email could not be delivered. WHAT A WASTE OF MONEY. DO NOT DO BUSINESS WITH THIS FRAUD /SCAM COMPANY!!!!!

Having the same issue with the company that everyone else is saying. I wanted to return, so I emailed them. No response for over a week. I contacted again and got an email saying they can't return because they sent me the correct size. My boobs spill out of the bra in the front, so they must run small. I've emailed them back asking if we can exchange like their website says, so we will see. I honestly don't think they will, and I'm out $40. Not the end of the world, but not a good way to run a business.