Shane Co.Reviews of shaneco.com

What a horrible experience. Do not buy anything from Shane Co in Greenwood Village. I needed a bail on a pendant to be swapped out for a smaller size. The 14k bail costs around $15 and quote they gave me was $238. Master Jewelers did the work for $65 dollars.

Do not leave your diamond ring overnight to get cleaned. They will swap out your stone

Went on a birthday trip to the Denver store ordered my fiancé a $4500 custom men’s band with diamonds and rose gold. We broke up recently went to go get it appraised found out that the diamonds were moissanite . Please get your jewels appraised

I ordered a replacement wedding band and wanted to get it without disappointing my wife. They only had two left it the company so WE agreed to have them transfer it to the Cupertino store and for me to come ONE week later after I withdrew the needed cash out of the ATM. The next day it was received a Shane and they sent an email to my wife and called my cell to ask for my wife. You have created a major mess for me and although we have bought a fair amount from you this will be our last purchase. This was NOT because of a misunderstanding with your sales clerk - we both understood clearly and specifically changed the phone contact to my cell phone.

Junkie work better quality on the Navajo Nation took my wife's ring in to get resized BIGGER AND IT CAME BACK SMALLER DON'T GO THERE DON'T BUY FROM THERE. STRAIGHT UP JUNKIE SERVICE JUNKIE REPAIRS.

Going Out of Business!

Shane Co has paid to have my reviews removed. Or has had them flagged as a false customer. I'm sorry to say this but.. Advertising your company is a service. If I have to listen to your advertisements I have right to leave a review. This isn't a pick and choose who gets to have right to what. We're both speaking and need to respect each other. You've failed to do so. I'm constantly berated by advertisements on every site I go to from Shane co. and I'm sick and tired of it. I may not have made a purchase with your company. But my time is not worthless. I'm tired of being treated like it is. You'd not be happy if you were harassed for money every single time you went shopping from a panhandler. Same situation different venue.

Ordered a pendant together with a chain. This was for my wife as a Christmas gift. The chain was so thin it was like almost invisible. The Kentucky blue diamonds were so light blue color that it was very pale color. I was embarrassed to give it to my wife.