Shalom Israel ToursReviews of shalomisraeltours.com

Thank you Shalom and of course Doron. It was truly a trip of a lifetime. We took the 12 day Jewish Heriitage Tour and can only say it was phenomenal. Everything went like clockwork and we did not want it to end. Shalom plannned out a wonderful trip and give us just enough of a taste at each stop so as to be sure not to leave out anything of major interest. There is so much to see in the holy land and fir the first time there we clearly had a beautiful time.

My daughter and I just returned from a trip to Israel, June 5-22. We were part of the Jewish Heritage Tour from 06/08/17-06/22/17. We coordinated our trip through Shalom Israel Tours after reading reviews on TripAdvisor. I can say we were not disappointed. Shalom was always swift to respond to our many emails over the months leading up to our trip except for during Shabbat (which is expected for the observant). Once Shabbat was over, he responded quickly as always. Shalom helped us coordinate our stay before and after the tour, as well as additional excursions. In addition, we requested an earlier pick up to the airport the day of our departure and he accommodated our request. We appreciated it since we were informed that the VAT line could be long. We did wait at the VAT line approximately 35 minutes and we overheard others saying that they had been in line for an hour. Some people had to leave the line to catch their flights and were not able to receive their refunds. Shalom and Aaron both informed us that we had to have not only our paperwork but the items to show for the refund. Some individuals in the line did not receive their refunds since their items were checked in their luggage. We were truly grateful for Shalom and Aaron informing us of the process. Every part of our trip was perfectly executed. We had pick up to and from the airport. Our trip going to Israel was delayed significantly and we emailed Shalom. I was somewhat concerned since we would be arriving much later than anticipated but Yossi was there to great us and assure us we were in good hands. We were. Aaron was our astounding guide. He made the trip interesting from a historical perspective, as well his viewpoint as an Israeli Jew. Aaron also provided us his cell number the day before we were heading into Jordan for our tour to Petra. Aaron said he didn’t anticipate any issues but if there was an emergency to please call him. I have never in my travels had a tour guide provide their cell number. It was comforting to know he cared about all of us. The daily schedule of the tour was full of sites to see but we wanted to view as much as possible during our stay so we didn’t mind. We did pick up people from our hotels but it did not take long as the hotels are close in proximity to each other. We enjoyed meeting people from everywhere; Canada, Australia and of course many states in the U.S. We made friends with individuals that will stay in touch and will also visit us in Austin, TX. Would I recommend and use Shalom Israel Tours again? ABSOLUTELY! Why? Everything went perfectly; from the pick up and drop off to the hotel, receiving our backpack, hats and insulated water bottle holders which we used daily, our tours, our additional excursions, Aaron our tour guide, etc. If you listen to Shalom’s advice you can’t go wrong. We will use Shalom Israel Tours when we return and will recommend to our family and friends. Shalom delivered and made our trip memorable! I finally understand why people return to Israel time and time again.

I did a 15 day tour with Shalom Israel in May. The experience was at least 50% better than I expected. Everything from pick up at the airport to dropping back at the airport was very well organised. Our guide, Aaron, was extremely knowledgeable and obviously very passionate about his country. All bar one of the hotels were excellent. As a very nice touch a box of biscuits were waiting for me at the hotel on Erev Shabbat. I would highly recommend this company and I hope I am able to return to Israel and use their services again.

My family and I visited Israel on the 12 day Jewish Heritage Tour. We had an amazing time at each location we visited. Our tour guide, Mali, made the trip even more special because of her love and knowledge of Israel. The planning was so easy because of Shalom's quick responses and his overall customer service. We will definitely return to visit more of Israel with another Shalom Israel tour. We highly recommend Shalom Israel Tours and Mali, our tour guide.

Shalom Israel Tours is an exceptional tour operator. My wife and I signed up for their Jewish Heritage Tour. The tour was exceptional in every way. Everything on the scheduled itinerary was covered in a pleasant and organized way. Our guide, Mali was extremely knowledgeable in all respects. Her historical information provided us with a better understanding of the sites and the events in their past. Our tour days were physically and emotionally rewarding. Shalom's attentiveness to detail was appreciated. Emails were sent, at regular intervals, with important reminders regarding our schedule. It was very helpful. Israel is a great country with a great history. Shalom Israel Tours made every effort for each participant to appreciate and enjoy this greatness.

excellent service by Shalom Israel Tours made for our best community trip ever! We have used him three times now and definitely plan on doing our next trip with him.Prices are absolutely unbeatable and service is courteous, professional and a pleasure to work with!

We used Shalom Israel to book a private tour for four of us. Shalom helped us plan a fabulous itinerary, which we adjusted before and during our trip. From the moment we stepped off the plane, Shalom’s staff gave us VIP treatment. Someone met us at the gate and ushered us to the terminal and through customs, and saw us to the driver who took us to our hotel. The next day, we met our tour guide Shimon, who gave us a fascinating and informative 8-day tour of Israel from the coast to the Golan Heights to Jerusalem, the Dead Sea, and Masada. Shimon adjusted the schedule daily to our needs and interests, and made sure that we learned a lot and had fun, fun, fun. Thanks to Shalom and Shimon, we experienced the trip of a lifetime! I will call them again for my next trip.

This tour company really knows how to do tours. From Hello to Goodbye they are with you all the way. Five star hotels great breakfast and so much much more. Tour guide was Yossi the best!! Don't wait!!