Shake ShackReviews of shakeshack.com

THEY ARE CASHLESS THEY DONT TAKE MONEY SOOO SAD TO SEE CHINOOK MALL IN CALGARY ALBERTA CANADA

Went to drive through at Chesterfield, MO Shake Shack and was overcharged. Ordered two #7 meals at 15.99 each. I was charged for the individual item pricing instead of the menu stated price. Came to $3.25 overcharge. More bothersome was the managers attitude. He figured it to be $2 over and stated “it’s only $2 do you want your money?” Not customer service!

Burger had no flavor at all for a double it need flavor and way to expensive straight ass butter

3.5.26 Shake shack Trafford Centre. Went for the first and LAST time paid £36 for 2 single burgers 2 Chips and 1 drink (bottle of Lager) all Food Lukewarm. Chaos in the kitchen and serving area. Waited 20 mins for a Burger. Very average food and Very overpriced. Would have paid £15 for a better experience and Burger at Maccies.

Zero stars 1. Order was not ready when promised. 2. Walked in and was ignored- not greeted- no "Can I help you?" nothing. 3. I showed my order confirmation to a guy who stepped out of the kitchen. He claimed it couldn't see it. 4. The shake was horrid. 5. Burgers very small for price7.99 and up. 6. They didn't even put the toppings requested. 7. It looked hectic in that tiny kitchen area. Having on gloves doesn't mean you can touch food then touch everything else with the same black gloves. Garage burger is far better and I would go to McDonald's before I ever stepped foot in that place.

I’m very disappointed with my experience at Clapham Shake Shack. First of all, we had to wait a very long time for our order, even though the restaurant was not busy at all. It took around 25 minutes, which is unacceptable for a place like this. When I finally received my burger, I found a hair inside. This completely ruined my appetite and left me feeling shocked and upset. Overall, the place felt very unclean, and the service was extremely poor. I would not recommend this location.

The worst burger , I have ever eaten. A greasy, soggy burger made from the cheapest mince, full of gristle, with no flavour or character whatsoever. The staff are very slow and the place is filthy. They look glum. I couldn't eat it and left it. Don't go Camden branch

Order delivery. Used grub hub which really sucks. shack shack order bag wide open. Whole order compromised. they don’t seal the bag. if I didnt want a shake would never ORDER from them. food old and cold. this place is extremely poor on quality and sanitation. I AM NOTIFYING DEPT OF HEALTH FOR MASSACHUSETTS. AFTER 30 YEARS IN HEALTHCARE THIS IS A CHAIN RESTAURANT THAT SHOULD BE SHUT DOWN. ESPECIALLY THIS LOCATION. STAY AWAY FROM THIS CHAIN.