ShadesDaddyReviews of shadesdaddy.com

Terrible, customer service was impossible to reach and respond

Recieved glasses that had a permanent stain on them...I called and the representative said they could send me an replacement pair ok that’s fine....Called to check status for a week and a half and every time the do answer they tell me my order gets shipped out the following day fast forward 2 weeks later now I’m still waiting on my glasses, customer service gave me the wrong tracking number, tell you charting would be best so I told them I was making a huge order and got a call back right away... long story short my glasses suppose to ship the following day... And they hardly ever answer the phone Update: Finally recieved my new pair of glasses and they were damaged as well they gave me a refund and told me to keep defective pair

Never received the order

I purchased a pair of sunglasses 5 days ago and I didn't get the email confirmation of the order yet, I have the number of the order but not the confirmation. So I am trying to contact their costumer service by phone without success and I don't understand if they are operative due to the coronavirus crisis. I hope I can hear from them here.

I’ve recieved damaged item. I’ve asked them to replace it. Customer service told me they cannot replace the sunglasses bc it was sold out. I’ve checked their website and see item seems in the stock! Simply horrible service and customer support!

Not the right product

I was sent the wrong product after waiting two weeks for the sunglasses I ordered .

Great site to save money instead of new sunglasses!! Had one lens cracked. Quick delivery also. Why pay more when you can just replace the lens. Now to get the old lens out and the new in!! Directions on line so I hope it works! Well folks nor same color lenses nor correct size!!! Waste of money instead. Will see if they will exchange!!