ShadesDaddy Reviews | Read Customer Reviews of shadesdaddy.com

ShadesDaddyReviews of shadesdaddy.com

4.1986 reviews
Accessories
530 Sawgrass Corporate Parkway, SUNRISE, Florida

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ShadesDaddy

About ShadesDaddy

Offering incredibly low prices on the latest designer eyewear since 2007, ShadesDaddy provides customers all over the world with some of the best savings around. Featuring the hottest brands on the market such as Ray-Ban, Prada, Dolce&Gabbana, Oakley, Versace, and many more, this is your one-stop-shop for the biggest savings. Whether you’re looking for the latest sunglasses or the best eyeglass frames, ShadeDaddy has the perfect pair at the perfect price! Our mission is to provide our customers with the simplest and safest buying experience on the market, and through years of dedication, we’ve earned the status of one of the most trusted sources for high-end eyewear. We take this status seriously and use it as inspiration as we continue to grow our selection of name-brand eyewear, while never compromising on quality customer service.

ShadesDaddy (shadesdaddy.com) has 986 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: shadesdaddy.com
Website: shadesdaddy.com
Category: Accessories
Location: SUNRISE, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: April 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ShadesDaddy reviews

Showing 167 reviews with 1 star · Clear filters

Unsatisfied C.
Dec 19, 2022
Requested to cancel order prior to…
Requested to cancel order prior to shipment via email and no response. Also called and they do not answer their phones.
Response from ShadesDaddyDec 28, 2022
Hello, Thank you for sharing with us. Unfortunately, at the time that your cancellation was requested, the order was already being processed for shipping. I sincerely apologize for the inconvenience. Although, a prepaid return label was issued to your email address and you are more than welcome to send the order back. Please feel free to contact us directly for further assistance. All The Best, Customer Support
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Michelle
Dec 16, 2022
I haven’t received the package and it…
I haven’t received the package and it has been nicer 2 weeks. I tried to track it and the process to track is very confusing. The track code is longer than the 16 digits requested in the link to track. Worst experience ordering ever. Charged my card over 2 weeks ago & no shipping update via email as noted to expect.
Response from ShadesDaddyDec 16, 2022
Hello, We sincerely apologize for all of the confusion and delay. Your order was shipped using USPS Innovation System and you may use the tracking number via USPS.com/tracking. Although, at this time it does state your package is currently delayed in transit. For the all the inconvenience experienced, we have issued your full refund. Again, we apologize and hope to see you again soon! All The Best, Customer Support
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Jeff M.
Dec 12, 2022
Sunglasses arrived too small and…
Sunglasses arrived too small and smudged like someone tried to clean them. The box they came in was torn at the corner. Your return process is really inconvenient. Lesson learned.
Response from ShadesDaddyDec 16, 2022
Hello, We sincerely apologize for the conditions that your order arrived in. For the inconvenience, we promised to take care of the situation and had issued a prepaid return label to you. As of now, tracking states the return is to arrive today. Your refund will be issued soon. Please feel free to contact us directly for further assistance. All The Best, Customer Support
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Andrea L.
Dec 7, 2022
I can’t cancel my order
I can’t cancel my order. Very frustrating. It hasn’t shipped yet. Order SD23733 Now I will have to hassle a return.
Response from ShadesDaddyDec 16, 2022
Hello Andrea, Unfortunately, at the time you contact us requesting a cancelation, your order had already been processed for shipment. We apologize for any inconvenience caused. Although, we did send you a prepaid return label to ship the order right back to us upon delivery. Please let us know if there's anything else we may do for you. All The Best, Customer Support
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Unsatisfied
Dec 4, 2022
The shipping status notifications are…
The shipping status notifications are confusing and not useful. I do not use Shopify. I have not received the order yet. I do not know when the order will be arriving. As for the actual product, I realize now that the glasses have the 52mm lens width, but I need the 55mm lens width. So, as soon as I receive the item, I will process the return.
Response from ShadesDaddyDec 5, 2022
Hello Dear Customer, We received your review. we truly apologize for any confusion shipment details had created. Although the tracking number is a USPS tracking number, you are able to track it via UPS https://www.ups.com/track?loc=en_US&tracknum=927489999209&requester=WEMS_IN/trackdetails At this time, you will not see any movement details until the package is prepared for delivery. Regards, Customer Support
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Mohamed M.
Nov 29, 2022
I have an order like 2 weeks ago
I have an order like 2 weeks ago , no news , can’t even track the order. Called more than 100 times on the phone . No reply. Can please someone help me if that happen to you before.
Response from ShadesDaddyNov 29, 2022
Hello Dear Customer! We truly apologize for any inconvenience. we noticed your order was just placed on November 23th, not 10 days ago, but still was processed and shipped. Please note due to the Holidays the shipping carriers may have delays and order processing may take longer than usual. I have sent you another email with tracking information, please note you can track your order with UPS! should you have another question, please do not hesitate to email us or call us.
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Sheela I.
Nov 18, 2022
I hit the wrong button and the other…
I hit the wrong button and the other went through I canceled it right then and there and they are still sending it I s add also emailed them to tell them them of the situation no reply other then saying that order is shipped
Response from ShadesDaddyNov 22, 2022
Hello, I am really sorry to hear about this inconvenience. Please note, we try our best to have all orders shipped out asap. Unfortunately, at the time you reached out to us, the order had already been processed and we could no longer make any changes. Although, a prepaid return label has been via emailed to you for your convenience. If you need further assistance, please feel free to contact us directly. All The Best, Customer Support
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Maria S.
Oct 24, 2022
Strange experience
1) sent the wrong item 2) didn’t provide any support 3) didn’t sent me my original item
Response from ShadesDaddyOct 24, 2022
Hello, Thank you for sharing your feedback. Please note at the time you contacted us, we issued you a prepaid label for all the inconvenience. As well as, we confirmed that we will be re-shipping you the correct item. I apologize for any misunderstanding and we hope to make things right soon! All The Best, Customer Support
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