ShadesDaddyReviews of shadesdaddy.com

I never received my product it's been 2 weeks

Literally the WORST customer support I have EVER experienced. These idiots charged my credit card 5 MONTHS before THEY even had the product I ordered, last I checked that's ILLEGAL. 15 days is a gross understatement of how long it will take to get your order once they charge your card. I ordered screws to fix my Raybans mid December, they charged my card within a few hours, and the screws didn't come until mid April.....UNACCEPTABLE. And to top off the disgrace they call a business, it was nearly impossible to get in touch with them, and I received no updates regarding the status of my order. I had to hassle the next to useless person manning the online chat, who told me that I needed to send an email, to which I got to reply. Needless to say, if it's possible to order from literally ANYWHERE ELSE, do yourself a favor and don't give these people your business.

It is impossible to get in touch with ShadesDaddy. I returned a pair of glasses which did not fit and ordered a another pair at a much higher price, which is perfect. Although I used the code, the final total did not reflect the price on screen - it was higher, of course. I was not able to contact anyone about the return, although the site says "easy returns," and have not received a credit.

I ordered 1pair of arms for my sunglasses on 6th March 2017. I finally received them on 20th April. Despite many chats online I wasn't able to get a satisfactory answer about my order. I live in the UK and wasn't advised until after I placed my order that my items had to be ordered from Italy. So my order went USA - ITALY -USA -UK. Not only that but I had paid $70.40 with shipping, Equating to £57.60 for the pleasure and only to be told that I had to pay another £16.66 to Revenue & Customs/ Royal Mail before I could get my items. So that makes a grand total of £74.26 for 1 pair of arms. That's the most expensive arms ever!!!!! If I had known this beforehand then I would of brought a new pair of glasses here in the UK. Never again..... Once bitten twice shy is the saying here. Wouldn't recommend to anybody. I didn't find their customer service helpful at all.Will never use them again.

Three and a half weeks since I placed my order and still nothing received.

Shadiest Company out there! I will never purchase glasses from this company again. for the following reasons 1. Never sent my purchase 2. Said they will refund me but never did 3. They are liars and cheaters No I understand where they get their name Shady Company

Well you excepted my money no problem. Now you tell me there is no order for april acosta............

Placed an order more than a month ago and still waiting. They posted the amount same day a placed the order. (for this tey were very efficient!!! No tel to reach, sent two messages and after a week still waiting for comments. Just contacted my credit card company to dispiute so they can deal with them directly. NEVER AGAIN will use this comapny and like many other reviews...STAY AWAY from them !