Anish H.
Theft of goods
I had a terrible experience with SFL worldwide Shipping, and I want to warn others about their practices. On May 26th Apr, 2024, I shipped a valuable package containing electronics worth $850 from New Jersey and was supposed to reach the warehouse in New jersey to be send further to India. I chose SFL Shipping based on their advertised reliability and tracking services. I carefully packed and documented everything related to package. The estimated delivery date was Apr 29th. However, by May 01st, the package had not arrived. When I checked the tracking number, it showed that the package was "Delivered," but there were no further updates. I have all the receipts, shipping labels, and emails exchanged with this Shipping's customer service. Despite providing these, the company has not taken any responsibility. I contacted their customer service multiple times, each time being assured they were looking into it. After two weeks of back-and-forth emails and calls, they finally admitted they couldn't locate my package but refused to compensate me, citing obscure clauses in their terms and conditions. This incident has cost me not only the $850 worth of goods but also significant time and stress. I relied on this shipment for a crucial business project, and its loss has had serious repercussions. I strongly advise against using SFL worldwide Shipping. Their lack of accountability and poor customer service have left me feeling frustrated and cheated. Save yourself the trouble and choose a more reputable company. These guys steal the packages having high cost goods and then would deny to pay the compensation




