SFL WorldwideReviews of sflworldwide.com

Our major items very damaged and no proper compensation provided.Taking months and months to provide proper response. Very disappointed

Delivery , customer service Tracking number 563287545753 With great disappointment I report that the above tracking number was not delivered to its final destination in India, instead a wrong box with broken China ware and used burnt stainless utensils were found in the box delivered. My shipment contained clothes ( i filed in the inventory signed doc ) that belonged to my late sister who passed away last July 2025. She has an orphanage she built in Mumbai. The clothes were sent in her memory for an Orphan's marriage. This has never happened before in years that I have sent shipments using your service. Unfortunately my aunt who is 80 years old did not even question just accepted the shipment without verifying the name or tracking number. I feel the exchange of shipment has taken place in the local warehouse. Definitely not here in US. Why would I spend $130 for some trash ? I have left messages for Punit at Dallas office with whom I have done business for years but no call backs or response to my emails. No explanation, no courtesy or apology. I feel I deserve compensation for my loss of goods and the shipment cost.

**SFL WORLDWIDE – WORST SHIPPING EXPERIENCE** Do not trust this shipping company, especially if you are shipping from the USA. Items clearly shown in the packing photos were missing when my shipment was delivered. Despite multiple follow-ups, photo evidence, and repeated requests for answers, SFL Worldwide failed to provide a satisfactory explanation or take responsibility. Even worse, the investigation was closed without properly addressing the key questions or resolving the missing-item issue. **Extremely disappointing experience. Think twice before choosing SFL Worldwide for your international shipping.**

I have waited for several months to try and work through the problems with this company's international partner to resolve this issue but haven't got anywhere. So I have no recourse accept to write this review. To note, I highlighted the problems to the SFL service team on the day of the move with the evidence. They immediately refused to do anything about it asked me to contact their international partner. Their international partner has ghosted me so I am suffering the loss and heartache. This company damaged our heritage furniture that is of great sentimental value and priceless to us. The damages are as a result of sheer negligence, incompetence and carelessness while unloading the furniture and moving it into our house. I can say it with confidence that these damages were part of the unloading process because I was present at the time these furniture items were dropped onto the road from the container in the most incompetent manner while unloading and the furniture broke while I was watching in horror. Our experiences with the unloading and moving of the shipment has been very poor. It was a stressful, upsetting and disappointing experience and not the satisfactory end we had expected to our international move. Chris and his partner were absolutely terrible. The banged our furniture with hammers, kicked them to try and fit them and jumped on them. I can't add photos with this review otherwise I would have shown the damage they have done. Eric obviously has no experience in this kind of job and was completely lost with even moving the packing materials for disposal. I would caution on using this company because their work ethics are very poor and as long as they got their money, they didn't care about what happened to our belongings.

I would like to share my disappointing experience with SFL Worldwide. I shipped two boxes from the USA to India, and even after nearly two months, the shipment is still pending. The representative I was dealing with, Punit, was often unavailable and unable to provide clear updates regarding the shipment status. Despite repeated follow-ups, I had to contact FedEx myself multiple times to track and resolve the issue. Based on my experience, the customer service and communication were unsatisfactory. I hope this review helps others make an informed decision before choosing this service.

My name is Manish Shukla, I am US Citizen and was trying to move to Ahmedabad India . Trusted SFL with all my Used Household Goods and They did not deliver all my Luggage and STOLE MOST PRECIOUS CARGO. They denying me footage of TX warehouse and Customs India. Please help

I used sfl worldwide to send one box from USA to India. When the box arrived, I thought it was not even my box because of how small it was. Turned out they had repacked it and modified the box to be more compact. This is a complete invasion of privacy, I had put items of emotional value in the box. I think some foreknowledge would have helped me decide not to go with them, or for them to repqck at my place while I could see it. Needless to say, I don't think I will use them again.

TV was broken and dresser was broken. Staff is very rude. Support after payment is very bad .