Seven CellsWe bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging
Seven Cells (sevencells.com) has 781 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 78 reviews with 1 star · Clear filters
customer
I was rejected even though my physician wrote me a prescription for Ozempic. My insurance wouldn’t cover anything on it so need to find an alternative.
Response from Seven CellsJun 14, 2024
We provide the medication for weight loss. We couldn't give it to you for what you were asking for it for.
JJ
The powder did not work at all period Needless to say I'm highly disappointed. Tried it on the tongue. Mixed in water. Is neither work. Delivery was three or four days longer than it was supposed to be.
customer
Well, I never got my meds. I put credit card info in and it went through. Doctor texted asking what dose of TirepazideI was on. But I wasn’t on it anymore because my Insurance wouldn’t cover it. And so I Never got it at all. I think it was misunderstanding, but I don’t know. I’m still 210 pounds waiting for my med from you.
Response from Seven CellsJun 10, 2024
I am sending you an email further explaining what happened. The charge on your credit card was just a hold, it was never posted- so it is not on there now. Sorry for the confusion!
BEVERLY ANN M.
my money was already taken from my account. i have submitted my lab results but i did not hear anything yet. i will update my review once i heard from seven cells. i emailed too but no response. i will try chatting tomorrow.
Response from Seven CellsJun 10, 2024
Did you receive a response? If not please let me know or call us at (800)818-1779 or provide me your email. After placing your order, a temporary hold is placed on your card. Upon approval by the doctor, the held amount will be charged. This hold is implemented to ensure sufficient funds are available in the account. :) -Emma CPHT RPHT
customer
Doesn’t honor discounts and offers incentives for reviews.
customer
Difficult to communicate with. No phone # provided. Emails claim to have been sent, but unable to locate in Spam/Junk folders. Customer service hours are M-F 8:30-5 pm CST. Rec’d a notification the item was shipped, but it never even left the building. Ended up cancelling and getting a refund.
Response from Seven CellsJun 10, 2024
Sorry to hear this Lisa! Our phone number is (800)818-1779 and our office hours are Monday-Friday 8:30am-5:00pm EST. Our email is [email protected]. Our shipping and tracking is all done through Fed Ex 2 day shipping. We do print the labels prior to shipping out, so you get notification earlier than the 2 day arrival time.
Lisa M.
I paid for my order, but I have never received it. I don’t know what’s going on. I’ve tried so much. I paid on May 1
Jeannie
The FedEx website has a tracking number from FedEx so I am assuming it is at the FedEx hub ready to be delivered? I was told this is incorrect and it will be shipped shortly. I did not expect my purchase overnight but this is ridiculous.
Response from Seven CellsMay 8, 2024
Your order was approved by the doctor on May 1st, after we closed for the day. It can take 4 to 7 business days to process initial subscription orders. Your order is scheduled to be delivered tomorrow, May 9th. We are dealing with a high volume of orders and are working hard to get everyone's order out in a timely manner. I apologize if you felt a week turn around was too long.