customer
Disappointed
A pause in the subscription, which was agreed to due to an adverse reaction, was not honored. Therefore, I cancelled.

We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging
Seven Cells (sevencells.com) has 781 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 78 reviews with 1 star · Clear filters
customer
A pause in the subscription, which was agreed to due to an adverse reaction, was not honored. Therefore, I cancelled.
Craig
Lack of follow-through between customer service and pharmacy asked for the pharmacist to call me about my prescription. It never happened.
Response from Seven CellsMay 5, 2025
Thank you for sharing your experience, and we’re truly sorry to hear about your experience. One of our team member's has reached out to you via email to provide support and next steps. Thank you for your patience and for giving us the opportunity to make it right.
Erin W.
The product made me very sick and have insomnia. I’m waiting on my refund
j D.
Over charged me for Tirzepatide, stated $297 plus $25 shipping for first month. Pretty sure that doesn’t add up to $522. No one I spoke to could fix the issue. Take your business somewhere else. Total rip off scam company.
Terri R.
Don't do it!! It is a scam. The first orders will come on time. I was charged $522 in September, but never received the medicine. I have been dealing with them to get a refund. They gave me a break down of my payments and shipments, but when I put the shipment information into the Federal Express site they are not the same. So I went to the Federal Express office and they showed me Seven Cells info was incorrect. Now trying to get a refund takes an act of Congress.
Gloria O.
I’ve had a very frustrating experience with this company. While the product itself is great, the delivery process has been a nightmare. The first two months went smoothly, but now it's been nothing but delays and confusion. I've been charged days ago, my order is over a week late, and they’ve promised to send tracking info at least seven times with no follow-through. I even completed a follow-up consultation, called their phone number, and was told to contact the pharmacy, only to find out my order was canceled—but I was still charged! The runaround has been ridiculous. I wouldn’t recommend purchasing from them.
Terri R.
They are thieves!! Your first prescriptions will go as planned. They told me they have a new system and I had to fill out a new questionnaire. I filled out the questionnaire every week and called them every week, but no new meds. Claire who works in their custom care team wrote me the rudest note telling me to fill out their questionnaire. Since I told her it has been done weekly I haven't heard from her. I am being charged $522 a month for air. Don't do it unless your ready to throw good money away
Kevin
They changed their business system and now I have to re-apply to get my shipment. Also had them ship me someone else's prescription in the past several months - they are a mess. Moving on to another provider.