Sessions HealthReviews of sessionshealth.com

Response from Sessions HealthMay 11, 2026

We’re sorry to hear about your experience and understand how frustrating extended back-and-forth communication can be when trying to resolve an issue quickly. Our support team worked to troubleshoot the issue using the information available to us. Because we are not the healthcare provider and do not manage medical records directly, certain account updates and verification steps must be completed through the provider’s office. We appreciate your patience throughout the process and will continue working to improve the support experience for all users.

Response from Sessions HealthJan 26, 2026

Thank you for sharing your feedback. We’re sorry the account closure felt abrupt or insufficiently explained. We understand how disruptive a transition like this can be. In this case, the decision wasn’t made lightly or without review. After a deeper look at how the account was configured and used, we determined that it did not align with our usage and access terms, including how practitioner access and documentation are intended to function within the platform. When that happens, we may choose to discontinue service rather than support a setup that falls outside those parameters. In your case, we provided advance notice, continued access for a transition period, and full data export options so you could move forward with minimal disruption. While we know that doesn’t remove the frustration of the situation, we did our best to handle it thoughtfully and responsibly. We genuinely wish you success in finding a platform that’s a strong fit for your practice and appreciate the time you spent with Sessions Health.